You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I recently updated to iOS 18.0 a couple days ago. In my Safari web browser i get a pop-up window asking me if I want to download occ. I had this occur several times on different sites. I “x” the window closed. I have no idea what ‘occ’ is and as a precaution will not download anything that I have no clue about. see attached screen shots below.
Thanks
[Re-Titled by Moderator]
iPhone 14 Pro, iOS 18
So, I have spoken to the escalation team. They were able to see it happening real time on my device. They are bumping this up to the engineers. It hapoens on Chrome and Safari. News type sites. Post iOS 18 update.
There’s nothing that basic troubleshooting can do so PLEASE DON’T FACTORY RESET IF A SUPPORT PERSON TELLS YOU TO RIGHT NOW. 😨
They were largely unaware of the problem because I’m assume the gross majority of people did not reach out to them. (I did show them the number of folks here via screen-share).
I will be contacted on Tuesday after the engineers have taken a tinker. Hopefully they can fix it fast.
I was given a direct contact to the escalation team member in case something else pops up.
So! Until then the directive from Apple is: Do not download anything from a pop up, avoid those news sites for the time being if you can. (Don’t wanna accidentally click).
I’ll loop back Tuesday. 👋🏽
Any updates from Apple on this issue?
Got it again, this morning. It appeared in my bank account, after I logged in! Different message, forget exact wording, but it was a “do you want to download” message. In my bank account.
I have had many fraud links that were from scammers and many errors on google when it comes to links and page errors
It's a ripoff they are running scams on safari,chrome,apple, these sites fraud
I haven’t had it happen since I added ad block.
I added Adblock and it did not solve the problem
I get a pop-up window asking "Do you want to download "occ" in my Safari browser
