Apple Music issues after iOS 18 Update

Since 18.0.1 update, I have lost hundreds of songs in Apple Music. Many of the songs show "removed" from iCloud. I have to redownload all these songs. However, some were deleted. I have thousands of songs. So I don't know which were deleted... 😣

I’m having the same issue. It freezes while I’m driving so I obviously have to wait to force close it. Whenever it freezes, it goes back to the beginning of the playlist no matter how many songs have played. It’s very annoying.

Hi, have any of you guys faced this issue that when you try to play downloaded song from your playlist with your mobile data or wifi turned off it asks you to turn it on. A pop up shows which says to connect to wifi or mobile network to play music. It didn’t happened before. I am currently using an iphone 11.

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I’m still using iTunes on my laptop to sync with my phone as the three replacements (Music, Devices and something else?) just didn’t want to play. Devices could see my phone, but wouldn’t sync. Music wiped all my music and playlists and I had to restore everything from my dying old laptop. I reverted to iTunes and although it won’t sync over Wi-Fi, it does work when connected via cable. The trouble is the Windows 11 version of iTunes on my brand new, super fast laptop takes about ten minutes to load, the Windows 10 version on my decrepit, falling apart at the seams (literally!) old laptop takes seconds to load and still syncs over Wi-Fi.

I and a bunch of other people are having problems on our iMacs and laptops. I was on the phone for 3 hours last week on Sunday doing videos and preparing reports for the engineers. I noticed there was a message on the tech line about not yelling at the techs ha ha ha! This must really be getting out of hand. I was told by the senior advisor that it could be up to a month for a fix. In the meantime, I can barely limp along, making playlists without dragging any songs around. If I do-instant crash. He said he would notify me when they have an update that should fix all this. Unfortunately that is a whole OS upgrade, so who knows when it will be fixed.

My music is working again but only after hooking back to my Mac, setting it to sync no music to remove any sign of it from my onboard library, then reloading all of my playlists onto the phone once it had been emptied out.

until then the only tracks that would play were, primarily, tracks bought off iTunes, with a handful of non-iTunes purchased songs, though **** of if I know what they had in common.

it went through two different stages as well this time for my collection disappearing prior to deliberately removing everything and reloading it onto the device:

1) not being present on the device at all, including all of my playlists disappearing after this morning’s sync where I tried to add ONE song from my Mac Apple Music library to the phone, leaving nothing but my iTunes purchases.

2) a second sync attempt that failed to load most of the missing music, ASIDE from the one new song and a handful of others, but somehow iOS Apple Music now displayed all the missing tracks and their relevant playlists again, but any attempt to play them would prompt a “not available in your region” error.

which again makes me think there’s a database corruption of some kind that is making it think in iOS 18 that music tracks which aren’t associated as being iTunes purchases under your Apple ID are, somehow, region locked DRMed songs? Even if these are songs you’ve ripped from your *own physical collection*

utterly bizarre and worrisome that at an OS level there can be this kind of lockout of our own local files; even other music apps that use the onboard storage library didn’t have permission to play them.

again: all on an iPhone 12 Pro running the latest public build of iOS 18

Apple keep removing my replies. I've spoken to support AGAIN today and they've said they've 'logged it with the tech team', which I don't believe.

As I said in my previous message that apple removed. Since updating to latest update of iOS 18, my AirPods no longer work with Music on my iPhone. It just produces this horrible hissing crackling noise.

They really need to sort this out because if it's not rectified by the end of the month I'm cancelling my subscription.

Naturally, like everyone on here, I “hope” they have fixed this. It’s concerning that many of us seemed to have experienced different problems. That leaves me wondering exactly what it is that they may have fixed. This blunder and then the failure to confront the problem more openly have left me questioning my devotion to Apple devices and their ecosystem.

Not Music related, I know, but I have noticed that since iOS18 my phone keeps on switching to ‘driving mode’, even when I’m nowhere near my car. This is annoying because driving mode is supposed to mean it sends automated responses to WhatsApp and Messenger messages to say I’m driving and will be in contact when I reach my destination, and similar with phone calls. If it’s doing this when I’m sitting in front of the tv at home …. I’m going to attempt to turn off that functionality, wish me luck.

adding to the above:

the artwork on the island is greyed out in one of the many glitches, and when you try to play or skip the song on the island, it doesn’t respond after you tap on the buttons… when this happens, I open the app and it shows a song I selected when I had the app open (I’ve listed to like 4-6 songs by now, and not that one), so I have to tap on the forward button until I get back to the song I was last listening to. Sometimes this doesn’t even work ‘cause the whole app froze and I have to close it and open it up again (and lose the last song I was playing). Really frustrating.

Also, when the

Try this:

Restart your device: A simple restart can often resolve app-related issues.

Update the app: Check if there’s an update available for Apple Music in the App Store.

Reset settings: Go to Settings > Music, and toggle off/on features like Dolby Atmos, EQ, and Sound Check. You can also try resetting your network settings (Settings > General > Reset > Reset Network Settings) in case it’s a streaming issue.

Reinstall Apple Music: Uninstall and reinstall the app to ensure there are no corrupted files causing the issue.

Check for a new iOS patch: Apple may release minor updates to fix bugs after major releases. See if an update is available in Settings > General > Software Update.

18.1 will be released next week hopefully they will fix the issues but I’m not holding out any hope for that, may need to wait till 18.2. Many people comment saying Apple haven’t commented or made any reference. They do not reply to this forum. If you want Apple to take notice raise a support ticket.

The tech support I talked to said they are aware, she’s gotten multiple calls about it, all routed up the tech support chain. She didn’t know any more.

upshot, they know about it but no indication when it will be fixed.

I worked with Tech support two weeks ago - did diagnostics on all the issues and sent all the data in but to no avail.

I am guessing the iOS 18.1 update on Monday won't address any of this - everything I've read says it's all about the AI features.

The Music App is pretty much worthless at this point!

I cannot open the app at all, a white screen opens and it crashes. I tried deleting and reinstalling the app, connecting the phone to iTunes and reinstalling the update, resetting the entire phone, and Apple advisor suggested signing out of purchases and signing back in re starting the phone and nothing has fixed it.