You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?
[Re-Titled by Moderator]
iPhone 15, iOS 18
Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.
VOLUME CONTROL is my biggest problem. I cannot use the side button to control volume, and have to actually use the slider on the app, and even that is frozen or the whole app is frozen. Grrr
Same issues - mine will just crash out and exit the app completely.
ALSO playlist crashes when played straight, not just when shuffling. (iphone 11 running 18.0.1)
iOS 18.1: so far, so good!
18.1 appears to have fixed my disappearing playlists and randomly closing apps. So far….so good.
I am waiting for them to fix is on the Mac OS 15. I still have all my issues there. I know I'm on the wrong thread for that-ha ha!
Have you tried logging out of Apple Music / iCloud, rebooting the device and logging back in?
AirPlay Album Artwork and CarPlay Audio quality also negatively affected with i.OSV 18
The crossfade feature in my Music app has stopped working since the iOS 18 update.
Apple Music issues after iOS 18 Update
