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Apple Music issues after iOS 18 Update

Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?


[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Sep 18, 2024 5:53 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2024 3:17 PM

My phone updated yesterday, took an hour to complete, and issues with Music started immediately. I've no degradation in sound quality, but (1) it has crashed a few times, (2) scrolling through playlists is jerky and slow, (3) album thumbnails don't always appear, (4) when one song finishes playing the next starts ok but the display still shows the previous song playing and the currently playing song next in queue, (5) when I start playing from a different playlist it doesn't always start playing, it displays Loading then fails and displays Not Playing, or occasionally reverting to the last song playing from the previous playlist, (6) (not an issue, just an annoyance) if a favourite song appears at the bottom of the queue and I want to move it to the top, when I click and hold the song the options have moved round and Move to Top isn't in the usual place!


There are other issues not connected to Music, eg my Notes are now all saved on iCloud, it seems. Lucky I don't have any personal information in them. Same with my photos. A few (not all) apps are very slow to load. A small number of websites need me to remember my passwords because my phone has forgotten them. Like I can remember 16 character randomly generated passwords! And last, but by no means least, the battery appears to be draining faster than usual, same as happened after several previous iOS upgrades, some of which took several further fixes to correct fully.

161 replies

Oct 5, 2024 4:56 PM in response to kennethpm

Your situation is very similar to mine. I don’t use my HomePod enough to think about its functionality. But the cloud isn’t matching songs when songs that I upload don’t need to be matched when they’re not available on Apple Music to begin with. If you already knew the album you’re playing didn’t have bonus tracks and you bought a CD and wanted to upload the bonus tracks, the status should just say “uploaded”. The cloud trying to match something that can’t be matched is crazy.

Oct 6, 2024 3:56 PM in response to madslamared65

While browsing, tapping into any artist shows nothing, no options while using the music app on CarPlay. For context, I have a lot of music (7,000 songs and 430 artists), and my own local files transferred from iTunes (Purchased MP3s and M4As from different sources).


Also, the volume normalization (I believe it is now included in what is called "Sound Check" in the iOS 18 Music settings) stopped working. There is no normalization going on, which makes me have to manually change the volume when playing on shuffle.


Hope you can fix this for the upcoming update!

Oct 8, 2024 3:07 AM in response to madslamared65

After updating to OS18, many streamed music tracks from AM catalog (not Cloud) are not finishing correctly. Stop playing music approx. 50–60 sec before the end but timer continues running down to 0:00


e.g. Billy Idol – Eyes Wothput A Face

Stops playing music 0:54 before the end


Someone who is experiencing the same issue?


Tested on latest tvOS, iOS (not beta)

Oct 9, 2024 12:20 AM in response to madslamared65

Also having issues with this. Updated to iOS 18.0.1 over the weekend and now Music app on my phone won't recognize anything I've previously loaded onto it from my personal library (songs, playlists, albums etc). But when I check the phone through Finder or the Music app on my Mac, the songs show up in their directory. Very frustrating and making me reconsider upgrading. Anyone have any new info on resolving this issue?

Thanks!

Oct 10, 2024 3:37 PM in response to madslamared65

I called a few times. IOS rendered 99% of the songs can’t be played. The Apple support tech from a certain Asian country claimed to be expert asked me switch off my anti virus and asked me uninstalled apps in my PC because it’s a PC. He claimed that if mine is a MacBook should be fine. After going through the mirroring session and deleted some apps, he sounded hesitant and threw the responsibility to mine and insist I must download songs from Apple instead and fault was my PC. The next support tech told me the previous guy was not an expert which Apple claimed to be and he also can’t do anything except ask me call within office hours for support. Now every night I just try to sync and sync by leaving PC and the phone connected. Apple should have a well planned back up procedures instead of getting us to be lab mice in their trial and error.

Oct 10, 2024 3:54 PM in response to Answers2queries

It’d be easier for them to just admit they don’t know what to do right now and will be working vigorously to work on resolving than issue. You shouldn’t have to spend 1000+ on a MacBook to have functioning service with Apple Music. This thread also proves their own products are not working

properly either no matter what type of computer you have. I would rather they just admit this will take time than act like they know what to do.

Oct 19, 2024 8:49 AM in response to madslamared65

I'll give them until iOS 18.1 which I assume will be out by the end of October. If that doesn't fix everything, I'm off to Amazon. I know Apple won't miss my $124/year but I have invested more than just money into Apple Music and have been very happy with it til now. If it becomes just another semi-functional app and money pit, well, there are lots of other options.

Oct 11, 2024 4:50 PM in response to madslamared65

Yeah, it's almost unusable, especially if I want to play music stream for a long time as something goes wrong quickly.

  1. I start a playlist and it scrolls through songs without playing
  2. goes to next song and no sound
  3. Airplay is a mess, homepods start making a loud 'repeating' sound as though it's a vinyl record or CD stuck at a certain point.
  4. Homepods keep disconnecting while Airplay through Sony receiver continues
  5. Airplay goes out of sync from one speaker to another
  6. Restarting constantly does not fix issues
  7. I start an album, it starts loud then halfway into a song, the sound drops a lot.
  8. Playlist skips tracks for no reason


I could go on. So much Apple software is no longer "it just works" .... grrrr

Apple Music issues after iOS 18 Update

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