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Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?
[Re-Titled by Moderator]
iPhone 15, iOS 18
My phone updated yesterday, took an hour to complete, and issues with Music started immediately. I've no degradation in sound quality, but (1) it has crashed a few times, (2) scrolling through playlists is jerky and slow, (3) album thumbnails don't always appear, (4) when one song finishes playing the next starts ok but the display still shows the previous song playing and the currently playing song next in queue, (5) when I start playing from a different playlist it doesn't always start playing, it displays Loading then fails and displays Not Playing, or occasionally reverting to the last song playing from the previous playlist, (6) (not an issue, just an annoyance) if a favourite song appears at the bottom of the queue and I want to move it to the top, when I click and hold the song the options have moved round and Move to Top isn't in the usual place!
There are other issues not connected to Music, eg my Notes are now all saved on iCloud, it seems. Lucky I don't have any personal information in them. Same with my photos. A few (not all) apps are very slow to load. A small number of websites need me to remember my passwords because my phone has forgotten them. Like I can remember 16 character randomly generated passwords! And last, but by no means least, the battery appears to be draining faster than usual, same as happened after several previous iOS upgrades, some of which took several further fixes to correct fully.
I’ve had the same experience many of you are having since the update to IOS 18. App constantly crashes, it takes a long time to add new songs to a playlist, it doesn’t alert you an album has already been added to a playlist, even when it goes to the next song the previous song is still displayed. Hopefully this is fixed soon.
I’ve been experiencing the same thing. Whenever I attempt to edit a playlist, Apple Music crashes and my phone becomes unusable for up to 5 minutes as it’s completely frozen. Seriously hope they fix this. It’s really invigorating
Yes! I am finding that ITunes on my IPhone SE keeps crashing. It will play a song for about 90 seconds and then shut down. I’ve tried closing the app and shutting down and restarting my iPhone, but to no avail. I have also noticed that my phone gets very warm to the touch ever since updating to iOS 18.
I had one today but they called me just to tell me the higher ups said they didn’t get my logs of evidence that I had sent, so the advisor has to resend them and now I have to wait on yet another call from them on Thursday. They still are not acknowledging this is a known issue, they are still saying nobody else has reported these issues but I think they are lying.
If my advisor calls me, I’ll link this thread as proof so they know people are reporting the issues and that there is discussion about it! Seeing everyone have problems with Apple Music and the type of issue is really frustrating since these issues never occurred until iOS 18.
My advisor called me yesterday and I had to redo all my screen recordings yet again cause he has me do it everytime he calls and then he said the higher ups didn’t get my logs I sent from diagnostics and went to check and for some reason my diagnostic test won’t finish sending the logs, it stops at 99% sent and won’t go any further so my advisor is telling the higher ups that and has to call me back Tuesday. It’s getting pretty frustrating that it’s just repeated phone calls and no progress, I’m having to plan my days around when they are calling to make sure I’m home just to be told they will have to call me back. I know they are trying to help and that may take time but sometimes I feel they are just giving me the run around. I will post again after they call me Tuesday I guess to let everyone know what they said. I will mention this thread to them and see if I can send them the link to it.
I’ve also noticed that my phone keeps disconnecting from my watch, which is annoying as I have to check my phone to see if notifications are important rather than it flashing up on my screen (except text messages, they’ve never appeared). It usually reconnects straight away when I go into settings on my watch, but this last time I’ve tried five or six times and still no luck.
I’ve noticed that playlists over a certain amount of songs is where the app bugs out the most. You can’t search for a song in the playlist properly without it taking a couple of seconds to buffer. Songs will just randomly stop and will get skipped and then the app crashes. Not related but this new update drains my battery super fast. Any tips?
My music has disappeared on my phone, but on my Mac it says it's in my library, it's greyed out, and says waiting under Cloud Download. The Mac, phone, and iPad all say different things, even though they all have sync turned on, signed into the same profile. Cover art doesn't show either. I spoke to 3 people at Apple who could not fix my problem.
That sounds like an issue with them and less with you honestly. You can’t control the errors in their diagnostic logs. You’re very patient with them because I know I would’ve been over it. The senior advisor on my case never even called back so I’m just waiting for this new update. Really appreciate you and everyone else letting me know their issues because I really felt I was going crazy when this started.
Since iOS 18 my actual physical library that has always synced in its entirety with my iPhone from the music app on my MacBook, now only syncs a couple songs from each artist, which I can play on my device, when I go to search the library it says there is no music there. Very odd.
Just got off the phone with Tier II Tech support after submitting a ticket with screen recording and diagnostics reports - told her same issues with iOS18 after doing the iOS18.0.1 update this morning = Music App still wonky!
Hopefully enough people will submit tickets to get maximum exposure on this issue - I suspect today's update was all about fixing iphone 16 problems and nothing to do with the Music app cause it sure as heck didn't fix mine! Hahahaha!
I would like to add I use Apple Match and have had seemingly at random multiple duplications of songs in albums ranging from the whole album to one or two songs on my iPhone after uploading iOS 18.
My iPad Pro v2 which will not update has no issues
Smoking gun to and huge amounts of work trying to rectify
It’s not just Apple Music , it’s also affected Amazon music .
tried it with lightning headphones and 2 other Dacs and it’s the same . Grainy sound, no space , 2 Dimwnaional. Sounds like a low res MP3 from 20 yrs ago
This is even more disturbing: “the iPhone 16 Pro Max with 512 GB of space is turning into a buggy phone, with software to match.” I’m having my Apple Music problems with my iPhone12 and was actually thinking maybe I should bite the bullet and get a 16, but I just scratched that idea. I have always trusted Apple but this thread is discouraging.
Apple Music issues after iOS 18 Update
