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Apple Music issues after iOS 18 Update

Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?


[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Sep 18, 2024 5:53 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2024 3:17 PM

My phone updated yesterday, took an hour to complete, and issues with Music started immediately. I've no degradation in sound quality, but (1) it has crashed a few times, (2) scrolling through playlists is jerky and slow, (3) album thumbnails don't always appear, (4) when one song finishes playing the next starts ok but the display still shows the previous song playing and the currently playing song next in queue, (5) when I start playing from a different playlist it doesn't always start playing, it displays Loading then fails and displays Not Playing, or occasionally reverting to the last song playing from the previous playlist, (6) (not an issue, just an annoyance) if a favourite song appears at the bottom of the queue and I want to move it to the top, when I click and hold the song the options have moved round and Move to Top isn't in the usual place!


There are other issues not connected to Music, eg my Notes are now all saved on iCloud, it seems. Lucky I don't have any personal information in them. Same with my photos. A few (not all) apps are very slow to load. A small number of websites need me to remember my passwords because my phone has forgotten them. Like I can remember 16 character randomly generated passwords! And last, but by no means least, the battery appears to be draining faster than usual, same as happened after several previous iOS upgrades, some of which took several further fixes to correct fully.

160 replies

Oct 9, 2024 3:01 PM in response to Tarra85

I’m using the ios 18.0.1, I didn’t directly update to ios 18 , I’d waited so yeah. But then this update has made my Apple Music laggy asf, keyboard is slow when I type fast. It’s frustrating. I recently got an AirPods Pro 2 and I’ve been regretting updating to ios 18.0.1. It’s so bad that the sound on the AirPods isn’t consistent Everytime I put it it on. Sometimes it’s too loud at like 60% but it’s fine but the audio quality is kinda messed up. But the app is still so laggy and it’s frustrating me. My phone is like 9 months old and this is started happening too soon.

Sep 22, 2024 2:47 PM in response to madslamared65

I can’t scroll through my long playlists on the Apple TV app. I have a few with several hundred songs, it seems that the more songs there are the harder it is for the app to scroll through them. Have restarted the unit several times. Between this and the zoom-outs at the end of movies, this thing’s days are numbered.


On top of that, when I was trying to add songs to playlists today it would add the wrong songs!

Sep 27, 2024 6:48 AM in response to madslamared65

I've had similar issues, I updated all my devices to the latest operating system (iOS/tvOS18) and I've had playback issues while streaming music from Apple.


The biggest issue is the complete interruption of certain songs after a while: usually the song plays for several minutes and cuts out before the end of the song. The timeline keeps moving forward but no sound until next song.

Additionally, several equaliser and volume issues have occurred while playing from HomePods (OG version).

Oct 9, 2024 9:41 PM in response to madslamared65

Ever since updating to iOS 18 Apple Music has become unusable for me. Songs constantly buffer and take a while to actually start playing, if I try to skip more than three songs the app freezes, when I try to add a song to a playlist the app freezes, when I add a song to play next it skips over the song majority of the time. The app also continues to play a song even when I skipped it causing the app to freeze & when I close the app the previous song is still playing. At this point idk even know if it’s worth having Apple Music since other platforms work normally, or better than AM, at this moment.

Oct 10, 2024 10:48 AM in response to madslamared65

I spent an hour (3rd time) with Tech support timing all the operations that are lagging huge related to all of this and sent in the diagnostics files, so the software guys can see the exact problem. Hopefully this will get someone's attention! I kept pointing out that I am part of this community thread with tons of people having the same issues, but they say it doesn't matter/mean anything without seeing the actual problem, i.e. the diagnostic files....sheesh! So much for Apple Community impacts!

Sep 30, 2024 5:02 AM in response to madslamared65

my phone also is having a score of difficulties, all revolving around wired sync for the music library. In order:

  • Began taking far longer to complete sync, seeming to hang at the part where it gets ready to sync tracks (checked music, checked playlists, new additions to the desktop library)
  • Proceeded to declare almost all of my onboard music files ineligible for playback because of region issues, for files that were *local data to the mac*
  • above prompted removing all music from the phone and reuploading them, restoring my legacy music collection
  • new problem: the latest dozen or so tracks appeared as present in library, but playing them would result in other songs in collection playing. Now they won't resync to phone.


mobile device: iPhone 12 Pro with iOS 18

desktop: 27" iMac 2018 with Catalina 13.7 (latest catalina update as best I can tell; hadn't upgraded yet because a friend and others online had been running into USB connnection errors)


EDIT: After deleting the tracks, removing them from the desktop library, re-adding them to the library, and trying multiple sync attempts, including having to unplug and plug the phone back into the desktop, the songs finally are back on the phone and working again.

Apple Music issues after iOS 18 Update

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