Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?
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iPhone 15, iOS 18
Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.
I don’t use apple music paid service as all music help locally but i noticed after signing into to my apple ID all my locally created playlist had gone. I synced up via iTunes and as soon as I signed back into apple they got deleted.
Today marks two months since iOS 18 dropped…it is remarkable that Apple has not even had a single comment on this debacle much less come up with a fix.
The app has so many ridiculous bugs. I dunno if it's the app itself or related to iOS, but this is one of the saddest updates to an app I can remember. It feels like whatever features were added were not necessary and have broken this app.
It's terrible. I noticed only the other day that much of my downloaded music on Apple Music on my iPhone is no longer downloaded - but it's in the library and in playlists. This seems to have happened to a random selection of tunes, since the iOS 18 update.
Connecting with Apple support technicians didn't do much good - most of the them couldn't diagnose or remedy the problem. The most 'senior' and supposedly capable of the 3 technicians I spoke to (on 2 calls lasting 2 hours) blamed my VPN app!! She also advised me incorrectly on other aspects of the issue. They clearly don't know what's going on.
I have around 6000 tunes on Apple Music on my 'phone - and manually re-downloading all the tunes that their system removed is going to take ages. Also, irritatingly, once I have pressed the download button and see the white arrow in a grey circle alongside the track name.....the option to download is still there, possibly indicating there is a problem or....what? So in some cases I have had to press 'download' several times.
These silly malfunctions are so time consuming - and lost/wasted time is the one thing that Apple can't restore to its customers.
Just updated to iOS 18.0.1 thinking all the Music app problems everyone and myself
have been experiencing since updating to 18 (huge download lag times, playlist
add timeouts, playing/forwarded songs taking forever) would solve all our
issues, and it didn't fix anything!!! What is going on?!
Many users may not use the music app or, if they do, may not pay enough attention to notice the many problems recited here. But for the hard core user, Apple has caused some significant damage to its brand, but not simply by screwing up the app. Sure, everyone drops the ball once in a while. What goes on in this tiny device I can tuck in my pocket is a miracle, and Apple properly earned a lot of credit for that. But to leave those of us for whom this app is important in the dark, wondering whether they have even recognized the problems, much less starting working on them, is customer service malpractice.
My fiancé and I have both been experiencing all issues described above, and more.
As someone else has stated in this thread… billing for Apple Music works just fine. They got my money for this month.
I’ve been thinking about moving to Spotify as most of my friends use it and the social media aspect of Spotify is better.
Maybe this is my 13th reason to jump from the Apple Music platform.
I am also having an issue with iTunes since updating to ios18. For me, iTunes won’t play. I’ll press the play button and nothing happens but a flash of the pause button. Closing the app does nothing. Only way to reset is to restart the phone. It will work but then when I pause and go back to play, it does the same thing again.
Also, a separate issue - my phone has randomly shut off and then rebooted…3x!!!
I spoke with Apple Tech Support yesterday. She tried a buncha things on her end, some more button pushing on my end, end result is that the problem is not fixed/workaround, it's just different now. Still missing a gob of songs from iPhone -> iTunes -> Purchased. She suspected they were "hidden". She did something at her end to unhide a bunch of them, but not all. I had tried "Unhide All" a few days ago, but it didn't seem to do anything. Today that's gone.
I have provided a buncha data to them for analysis. She recommended that I not put a lotta effort into fixing/workaround at this time. Wait for a bug fix. Then start cleaning things up.
Anything I do now might be a total waste of time because the bug behavior is sporadic and it might break something I thought I had fixed/workaround yesterday.
This looks like a database corruption problem. iTunes has always had issues with creeping crud in the database, but this is a whole new level. It's possible that the hotfix may be unable to repair the database damage, and we'll have to rebuild our music library from scratch.
My experience and recommendation is to stop trying to fix something that's fundamentally broken, we can't find a workaround that doesn't get undone or some other problem manifests when Music goes insane again tomorrow. Imma just suffer through it, use what limited functionality it still has, and wait for a fix. I've wasted cumulatively two whole days on this, and I'm no better off than I was before. Different, but not fixed.
I use my legacy music tracks on my Mac hard drive. this is music I've paid for or ripped over the years from CD's. lots of Operas, Broadway shows, and concert and classical music.
I tried to 'send a' to my HomePod mini the other day after upgrading to 18.0.1. It basically said that in order to play MY OWN tracks I would have to pay for Apple Music +.
I managed after several tries to get a playlist play on my HomePod mini, but the screen on my iPhone 16 would not show what was playing. Then, it would stop playing.
If this keeps up, Android is starting to look like it's going to make a comeback.
the iPhone 16 Pro Max with 512 GB of space is turning into a buggy phone, with software to match.
It’s ridiculous how they introduced the update weeks ago, and with all these complaints they still haven’t fixed these issues.
My Apple Music stutters NONSTOP for literally everything since that update… crashes repeatedly… I tap on buttons and they don’t respond; a song stops midway; most of the time I have to close the app and when I open it again the last song I was trying to listen, is not there anymore; the screen crashes when you try to skip a song; the response time when you tap on play or back or forward is also incredibly slow…
It’s really frustrating how poor app is performing, leave alone all the other glitches we now have on our phones (prior to iPhone 16) due to the update (literally designed to slow our phone so we can spend more on upgrading to the latest model)… I have an iPhone 14pro btw.
So disappointed in Apple. The worst thing is, we all know they really don’t care and won’t do absolutely anything about anything.
18.1.1 broke my ability to synch to iTunes on Windows.
A few days ago, iTunes had a hiccup and I lost 9,000 songs on my iPhone. After hours of resynching, I got my songs back. Then I upgraded my phone to 18.1.1, then decided to synch my phone to add 50 more songs. It has been stuck for hours synching. This is ridiculous. Apple has been synching devices to iTunes for over two decades.
I noticed that since updating over half of the music on my phone is gone, playlists are empty or missing large portions of songs and I am unable to reload them from my Mac. I have tried syncing several times and manually loading the missing content to no avail. It seems every time there is an update it doesn't go smoothly last all. Getting really tired of all the issues that come with every update. Come on Apple. Do better.
I too did the months long work with tech support with screen vids and diagnostics all to no help. Was told I would get a $200 credit for my hassle and never got it...so much for that. Ha!
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Yes I will definitely let you know what they tell me, I’m hoping they put out an update with fixes as well just hope it doesn’t take too long before it is released.
Apple Music issues after iOS 18 Update
