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Apple Music issues after iOS 18 Update

Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?


[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Sep 18, 2024 5:53 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2024 3:17 PM

My phone updated yesterday, took an hour to complete, and issues with Music started immediately. I've no degradation in sound quality, but (1) it has crashed a few times, (2) scrolling through playlists is jerky and slow, (3) album thumbnails don't always appear, (4) when one song finishes playing the next starts ok but the display still shows the previous song playing and the currently playing song next in queue, (5) when I start playing from a different playlist it doesn't always start playing, it displays Loading then fails and displays Not Playing, or occasionally reverting to the last song playing from the previous playlist, (6) (not an issue, just an annoyance) if a favourite song appears at the bottom of the queue and I want to move it to the top, when I click and hold the song the options have moved round and Move to Top isn't in the usual place!


There are other issues not connected to Music, eg my Notes are now all saved on iCloud, it seems. Lucky I don't have any personal information in them. Same with my photos. A few (not all) apps are very slow to load. A small number of websites need me to remember my passwords because my phone has forgotten them. Like I can remember 16 character randomly generated passwords! And last, but by no means least, the battery appears to be draining faster than usual, same as happened after several previous iOS upgrades, some of which took several further fixes to correct fully.

160 replies

Sep 25, 2024 12:13 PM in response to Tarra85

I am also having an issue with iTunes since updating to ios18. For me, iTunes won’t play. I’ll press the play button and nothing happens but a flash of the pause button. Closing the app does nothing. Only way to reset is to restart the phone. It will work but then when I pause and go back to play, it does the same thing again.


Also, a separate issue - my phone has randomly shut off and then rebooted…3x!!!

Oct 1, 2024 9:11 AM in response to madslamared65

I spoke with Apple Tech Support yesterday. She tried a buncha things on her end, some more button pushing on my end, end result is that the problem is not fixed/workaround, it's just different now. Still missing a gob of songs from iPhone -> iTunes -> Purchased. She suspected they were "hidden". She did something at her end to unhide a bunch of them, but not all. I had tried "Unhide All" a few days ago, but it didn't seem to do anything. Today that's gone.

I have provided a buncha data to them for analysis. She recommended that I not put a lotta effort into fixing/workaround at this time. Wait for a bug fix. Then start cleaning things up.

Anything I do now might be a total waste of time because the bug behavior is sporadic and it might break something I thought I had fixed/workaround yesterday.

This looks like a database corruption problem. iTunes has always had issues with creeping crud in the database, but this is a whole new level. It's possible that the hotfix may be unable to repair the database damage, and we'll have to rebuild our music library from scratch.

My experience and recommendation is to stop trying to fix something that's fundamentally broken, we can't find a workaround that doesn't get undone or some other problem manifests when Music goes insane again tomorrow. Imma just suffer through it, use what limited functionality it still has, and wait for a fix. I've wasted cumulatively two whole days on this, and I'm no better off than I was before. Different, but not fixed.

Sep 28, 2024 2:17 PM in response to madslamared65

Another thing...and this is also aggravating to no end. the dynamic album art feature defaults to an incorrect album cover. Case in point Van Halen II and Women and Children First shows dynamic album art from Van Halen The collection. And I haven't seen where you can defeat dynamic album art anywhere. UGH! Apple got it all wrong for Music on this latest iOS update I am afraid. FRUSTRATING!!!!!!!

Sep 30, 2024 10:19 AM in response to madslamared65

OMG! I thought I was alone on this. I am a heavy Apple Music user and it keeps crashing. The songs will mix together 15+ seconds before the current song ends. Additionally, the app keeps deleting downloaded songs, especially "Saturn" by SZA. I have deleted the current song, but the file won’t delete until a day or so. Once I try to download it again, it does not download nor does it save back in my library for another day. I can still listen to it by searching it on Apple Music as opposed to my library, yet I can’t do that if I’m in the subway or somewhere without internet. 😔

Oct 2, 2024 6:44 AM in response to madslamared65

For Apple to say no problems with Apple Music after the ios18 update is ridiculous. I have intermittently experienced many of the issues described in this thread, although I would not go so far as to say it renders the app unusable. It surely does render it extremely irritating. I love exploring their library and discovering new music, then saving it in the appropriate playlist(s). That *was* beautiful. Now my primary and ever present complaint: what used to occur nearly instantly now consumes upwards of 30 seconds. Click to save to a playlist and…dummydum dummydum…thumbs a-twiddling…waiting…waiting… This goes beyond clunky.

Oct 2, 2024 11:43 PM in response to madslamared65

Had another call today with the senior advisor who said the higher ups said the timestamps on my diagnostics log and my screen recordings didn’t match but that they do see a error in the diagnostics log that I’m getting so we had to do the diagnostics and screen recordings all over again, so got yet ANOTHER call for Friday. I asked him if they can see a issue in the log why does it matter what the timestamps say, and he said that they need to know what my phone is doing at the exact same time the actions are performed in the screen recordings. I’m close to having no hope with this. I’ve literally been on this call back repeats with the senior advisor since a day or so after iOS 18 released. But I guess we will see, will update you all again Friday.

Oct 5, 2024 3:05 PM in response to madslamared65

I use my legacy music tracks on my Mac hard drive. this is music I've paid for or ripped over the years from CD's. lots of Operas, Broadway shows, and concert and classical music.

I tried to 'send a' to my HomePod mini the other day after upgrading to 18.0.1. It basically said that in order to play MY OWN tracks I would have to pay for Apple Music +.

I managed after several tries to get a playlist play on my HomePod mini, but the screen on my iPhone 16 would not show what was playing. Then, it would stop playing.

If this keeps up, Android is starting to look like it's going to make a comeback.

the iPhone 16 Pro Max with 512 GB of space is turning into a buggy phone, with software to match.

Apple Music issues after iOS 18 Update

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