How to fix iPhone 16 Pro Max Freezing issues?

I just got my new phone today and I'm trying to transfer everything over from my old phone via the iCloud setup. I got through all of the initial setup screens but now that I'm on the home screen, the phone keeps freezing if I try to open any application. It either doesn't open the app at all, or the app opens and then becomes non-responsive, and then after a few minutes the screen goes black and shows a small loading icon and eventually goes back to the lock screen.


In addition, power + volume button reset method doesn't work, so there's no way to force a restart to see if that fixes the problem


[Re-Titled By Moderator]

iPhone 16 Pro Max

Posted on Sep 20, 2024 12:48 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Sep 21, 2024 4:04 AM

What a painfully horrible user experience. I've never had such problems upgrading my iPhone as I am going from my old 13 Pro Max 256 GB to my new 16 Pro Max 256 GB. I backed up my old phone and started the restore from iCloud last night at 5:24 PM with 52.9 GB remaining (which is weird, because I backed up my old 13 Pro Max and Apple said it was only 37 GB in size...whatever). By 11:06 PM last night I still had 32 GB to restore. I went to bed, woke up at 6:22 AM and there's still 24.1 GB left to restore!!! That's insane.

114 replies
Sort By: 

How to fix iPhone 16 Pro Max Freezing issues?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.