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iPhone 16 Pro Max Screen Unresponsive

Is anyone else noticing their iPhone 16 pro max being unresponsive sometimes when touching the screen, typing, swiping.


Im not even using a screen protector and it’s like it. Makes things seem really laggy sometimes.


Did not expect it on a brand new iPhone.

iPhone 16 Pro Max, iOS 18

Posted on Sep 21, 2024 9:11 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2024 4:48 PM

I have noticed typing on the keyboard sometimes just doesn’t register letters or the space bar. I took it to Apple, ran diagnostic tests and there wasn’t anything wrong. It is extremely laggy and doesn’t pick up key entries. Pls fix!

196 replies

Sep 24, 2024 6:48 PM in response to Steven Brand

I returned the Pro Max I got a 16 Pro. In Photos when Auto-Play Motion if off there is no mute symbol at the right of the progress bar. I haven't yet experienced the same issue with pausing, stopping or muting videos while Auto-Play Motion is on. However, that was sporadic on the Pro Max. If starts happens again I'll update but as of now it seems fine.

Sep 25, 2024 6:27 PM in response to jagzoirder39

I believe the keyboard issue might be related to Apple’s native virtual keyboard. I’ve experienced the same problem—extreme lag, with some inputs not being registered, particularly the space bar. Initially, I thought it might be due to the placement on the larger screen, as I recently upgraded from the iPhone 13 Pro Max. However, I’m not entirely sure that’s the cause.


I tried using Gboard (though I’m not a big fan of it), and it seems to have resolved the issue to some extent I believe. Maybe it’s worth giving it a try?

Sep 27, 2024 7:28 AM in response to hellomrdannny

I had the same issue, day 1 of my iphone 16 pro max. unresponsive touch/scrool, random reboot, and the keyboard wouldn’t show in apps. (never experience anything like it on my iphone 14 pro max.


it seems to have been fixed by turning the icon/home screen customization completely back to normal - it only does it when i have the icon customization on (specifically large icon and icons set on a green tint).. When i have it just normal small icons, no tint - no issues so far?

Oct 2, 2024 3:50 AM in response to hellomrdannny

on October 1st I reported the same incident to Apple Support in the Netherlands (unresponsive touchscreen). They said: this issue together with the too sensitive sides that activate phone while holding on the sides is being worked on and should get solved with a software update.

As it is also mentioned in the media. Known bug that will be solved. When? Nobody knows.


But as understanding as we can be, how could this have gone so wrong?? This is the absolute first thing you discover when installing your brand new iPhone 16 pro Max that any Apple employee must have experienced themselves!

Oct 8, 2024 10:45 AM in response to hellomrdannny

I upgraded from the 13 thinking it's about time I upgrade. Was going to get the 15 pro but then it was just one more week of waiting and then got the 16 pro. The screen worked fine until I put on the screen protector. Now I have to be cautious when typing. I saved up all that money for this. They did release an update claiming it'll fix the issue but when it installed I'm still having the same issue.

Shout out to auto correct for fixing some typing malfunctions during this post.

iPhone 16 Pro Max Screen Unresponsive

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