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How to Fix iPhone 16 Pro Max Camera Button Issues?

I got my new iPhone 16 pro max yesterday. The camera control button (even though I have the settings properly configured to open the camera on a single press, and I did the new software update this morning) only works after pressing it twice. I want to know what’s going on in terms of bug fixes for software or if it’s a defective unit all together?


[Re-Titled By Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Sep 21, 2024 10:38 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2024 5:08 PM

Yes! I have the exact same problem! It’s very frustrating. I don’t know if my phone is defective or if this is a software issue. It’s on my iPhone 16 Pro Max. If I do a soft restart, the single click will open the camera only one time… And then, after that, I have to double click in order to launch the Camera app even though in my settings, I have it set to open with single click. Is this a hardware or software issue?

30 replies
Question marked as Top-ranking reply

Sep 21, 2024 5:08 PM in response to Jenhorror

Yes! I have the exact same problem! It’s very frustrating. I don’t know if my phone is defective or if this is a software issue. It’s on my iPhone 16 Pro Max. If I do a soft restart, the single click will open the camera only one time… And then, after that, I have to double click in order to launch the Camera app even though in my settings, I have it set to open with single click. Is this a hardware or software issue?

Sep 22, 2024 8:25 AM in response to Jenhorror

hello ! i have the same issue. 16 Pro Max 256 - desert , here . same probleme. sometimes working with 1 click , sometimes need to press 2 times to open the camera.but , i have saw something.last night i made a clean restart.i delete everything and i started like a new phone.everything worked flawless.after that , i upload my last back-up ... the problem return . i think it is not an harware problem.i think it is a software problem

Sep 22, 2024 1:05 AM in response to Jenhorror

Same here. iPhone 16 Pro natural titanium 256gb with the latest iOS (full installed). With only one click there is an animation on the display but only two clicks are needed to launch the camera app. I’ve already friend going to settings and selecting “two clicks” and then going back to one but nothing changed. This is a software bug.

Oct 27, 2024 6:40 AM in response to fcandi

iphone 16 promax; with a single click of the side button, it went right to camera mode, now , it does NOT. My settings are correct, I did a soft restart of the phone and it still doesn’t work. For the cost of this phone, I am ****** off. I have read other people’s issues with same problem, but their fixes have not worked for me! Anybody have any other suggestions?

Sep 22, 2024 6:09 AM in response to Jenhorror

Hi everyone, I have the same issue. I pick up my iPhone 16 pro max 256gb desert titanium and after complete the configuration. I was checking the button camera and not open the camera in one click.

I called apple support and he tried to fix it without successful, he wanted to send the register to apple and was not possible too. I am thinking that is bug in the system or could be hardware problems.

If somebody know how to fix it please guide me.

thanks!

Sep 23, 2024 2:02 AM in response to Jenhorror

I have the same problem with 16 Pro Max 1TB. Tried reset networks / all to no avail. Went to service center and they are me to reset the whole phone which I reluctant to do it now seeing the extra work I need to recover back the data of the phone! I hope Apple has this covered when they roll out 18.1 firmware update soon! So disappointed!

Oct 29, 2024 8:15 AM in response to Jenhorror

I used to have the same issue. After speaking with Apple support, they asked me if i have a case and screen protector on my phone. I do have both, but i never thought the issue might be from any of those, i was more concerned about the camera settings and files imported from the backup to my new 16 pro max. So basically, i was betting on that to be the issue. But clearly wasn’t the case.

I had a screen protector fitted on the first day i received the phone, from Flolab, one of the best screen protectors out there. Dropped my phone, smashed the screen protector and decided to replace it with a new matte screen protector wich i got from Amazon ( Ksleri 2 Pack Matte Screen Protector, in case anyone is interested ), instead of waiting for a couple of good days till Flolab sends a new one.

And, surprise surprise, my camera control button works flawleslly now ! No reset, nothing changed, etc. Before i removed the damaged screen protector, tried again, and i had to press twice for the camera control button to register and open the camera. Now, one press and jumps straight into camera.

So if you guys are facing the same issues, i suggest you start with your screen protector, as that’s the culprit. Don’t know how it affects the button, but obviously it does.


How to Fix iPhone 16 Pro Max Camera Button Issues?

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