iPhone 16 Pro Max keyboard issues

The situation with the phone is terrible. From a device that’s supposed to be a phone, it’s expected that messaging and calling should work seamlessly. However, messaging simply doesn’t function properly. It’s like having only half a phone, and this disruption affects daily life significantly.

The recent update hasn’t improved anything—if anything, the issue persists just as badly. For me, this has impacted my work, as I now have to rely entirely on my computer to manage tasks that should be easily handled by my phone.

What’s most frustrating is knowing that Apple devices go through rigorous testing and quality control processes. Yet, anyone using this phone for even one day would immediately notice how bad this issue is. How could it possibly pass through quality assurance and end up this problematic?

Now, we’re all here waiting for a response, but no one seems to be addressing it. This is unacceptable.

After updating to 18.0.1 today

nothing about this issue has been fixed on my side. Same lack of responsiveness still exists on my side!

I have only had my phone 2 days and these keyboard issues, makes me want to go back to my 13 Pro Max. Come on Apple, sort it out! You don't pay nearly £1.5k on a phone not to be able to type on it!

I just got my phone last night and noticed this glitchy, slow keyboard. Any way to know whether or not it’ll be fixed soon??? It’s making me regret my purchase.

the same with me, I was waiting for the new ios hoping that it would solve the problem but now it is even worse, the problem has not been fixed, I hope that Apple is aware that iPhone 16 pro max users have this problem. When I spoke with an agent from Apple, he told me to reset the settings first, I did that and nothing, then to delete everything via iTunes, and that didn't help either, and the last thing was that the new ios 18.01 will solve it, and that didn't work either .

Hello everyone. I've been using an iPhone 16 Pro Max for 4 days. I have the same issue with the keyboard. At first, I thought it was a problem with the glass, so I replaced it with an original one. Then I thought it was the case causing the issue. I reset the keyboard, and then I reset the phone to factory settings. I'm typing sentences with hundreds of mistakes; it reacts extremely slowly, it's so frustrating! I'm already losing my patience... I had the 16 Pro Max; I used the 13 Pro Max for 3 years and could type at lightning speed. I really hope this issue gets resolved soon, because I’d rather not have to go to service, as it would cost not €300-€500, but €1500.

I’m blown away by this. The keyboard functionality is awful. I loved the smoothness of the 14 pro max. This is like 5 steps backwards. It’s truly aggravating. I hope this is a software issue that they can fix cuz this is painful.

I've had this keyboard issue since day 1. I heard the recent update was going to fix this issue, but if anything it made it just a little bit worse for me. I wanted to chime in here, so we get a quicker fix!

There is an update coming in like a day or 2 I believe. There is also one more thing you can try that I have not. If you have a Mac pc or laptop you can plug your phone in and back it up on the pc, and then restore (basically erase everything on your phone, but can be retrieved from the back up) and re-update the iOS update and set up your phone once more, but I don’t know if that will even work.. my mom has no issues with her iPhone 16, but she also didn’t get the Max. Apparently the iphone 16, and 16 pro had keyboard issues from the start and they sent out an update to correct that issue. Now the pro max, which is what we have, is having that issue. You can wait for the update like me and hope it fixes this issue, which by now Apple has to be aware of.. iPhone 16 isn’t all that great anyway like I thought it’d be tbh.. but my iPhone 12 Pro Max was completely malfunctioning so I’m stuck lol. You gotta choice at least lol.

Hi,i have had an same issue,I booked an appointment to apple store and they resolved this issue by restoring device.and i was advised that do not transfer old phone to new phone while setting up new device.i just backed up from icloud and re-installed app from App Store.and my device is running as expected now.

I just called Apple support and the advisor said she was a senior advisor. She told me she was not aware of this issue with iPhone 16 pro max keyboard. I told her that the support community had many people with this problem. She told me that if I reset my iPhone it will probably fix this problem. She said if it doesn’t work call them back. It doesn’t fix the problem. Apple needs to get moving on fixing this issue. These phones are not cheap and therefore they should work as they were intended!

the latency issue is very annoying and the keyboard doesn’t appear when i have to fill forms.

Same here, keyboard is very slow when typing, lacks responsiveness. I have to click twice if not 3 times on the same letters for it work. Very annoying. I hope the next update fixes this issue

I literally had my new 16PM today and it’s beyond bugging me with the typing lag. My iPhone 12PM has better response than this!!!

My iPhone 16 Pro Max with iOS 18 has major lagging issues and is noticeably unresponsive especially when writing a text. This issue needs to be addressed and fixed asap. I’m currently writing out this text on the phone and the amount of time it has taken me to write this out correctly is unacceptable.