HomeKit broken after iOS18 update

Since updating my AppleTV's, HomePods (and minis) and iOS devices to iOS18, I get an error saying none of my hubs will connect, and thus HomeKit is essentially dead and useless. I've tried removing the hubs and re-adding them, but now I get errors on my iPhone or iPad saying the devices couldn't be setup.

I went so far as to setup a separate network with a different router and started a new home, and trying to add a factory reset HomePod mini, and I'm getting a failed setup error. I genuinely don't know what else to try, as this pretty much checks off all of Apple's support issues. (Restarting iPhones/iPads used for setup, rebooting routers, starting from scratch, etc etc...)

Any other suggestions out there?

Posted on Sep 23, 2024 5:56 AM

Top-ranking reply

thermatoga

Level 1

8 points

Posted on Oct 2, 2024 11:17 AM

I also have the same problem. I can control the devices by using “hey Siri” but buttons in HomeKit are useless. All say “updating” then eventually “no response”.

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22 replies

Nov 2, 2024 12:23 AM in response to Steven Young2

had spent an hour resetting devices and trying to get a garage door opener back online. Saw this, unplugged AppleTV Ethernet cable and BAM fixed. I hate that it’s the solution but I’m assuming this is an early ios18 issue?

Nov 12, 2024 8:54 AM in response to Questionable Sanity

**Update** I decided to get the iPhone 16 pro and replace my 15 Pro Max... after doing this, HomeKit was up a running as it had before. So... not sure what the issue was but it's very frustrating that as users, we can't get a fix from the Apple.

Adwiz

Level 1

64 points

Nov 24, 2024 8:58 PM in response to Steven Young2

This was a fascinating bit of information, Steven. I had the same problem, though only with one of my two iPhone 14s. One was showing the devices and allowing me to turn them on and off. The other was showing them as "not responding." I was pulling my hair out over this. After seeing your post, I tried unplugging the AppleTV from Ethernet and suddenly the Home app items were all responding on both iPhones. Is there any way to keep the AppleTV from being the hub? I have a 3Gb fiber connection but it must be hard wired to the router to provide any kind of solid speed, so having AppleTV connected directly with Ethernet allowed it to take advantage of all that extra speed. Using WiFi drops it down from 2700mbps to just 240 or so.