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Airpods Pro 2 noise cancellation worse after firmware update 7A294

The active noise cancellation on (at least) the AirPods Pro 2 is much worse after firmware update 7A294, including 7A302. The noise cancellation effect seems noticeably weaker now, roughly 50-70% as effective. Qualitatively, the effect is now closer to a slightly quieter adaptive mode. Essentially, I can now practically hear everything at a reduced volume, and my Sony 1000XM5 headphones now perform much better than my AirPods Pro 2, and this wasn't the case until the firmware/iOS 18 update.


Troubleshooting steps I've tried:


  • Cleaning the AirPods and tips (gentle surfactant/alcohol wipes, Blu-Tack), although they were already clean
  • Replacing the tips (they were already pristine)
  • Changing tips and ensuring proper fit
  • Resetting the AirPods
  • Toggling all settings on and off (Off, Transparency, Adaptive, Noise Cancellation)
  • Ensuring I hadn't accidentally selected something other than the noise cancellation mode
  • Having the AirPods replaced at the Apple Store


None of the above remedied the issue.


Some examples and context:


  • I can now fully make out conversations on the train in Tokyo, which I wasn't able to do that up until a day or two ago. To wit, train announcers are now less distant and audible. I can now hear people conversing on the other side of the carriage, and at one point, I was able to make out the music leaking out of someone else’s headphones...
  • I can now make out talking heads playing at low volume on a TV in another room.
  • I can now make out external sounds when ANC and Background Sounds (Dark Noise) are active at the same time, and up until the most recent update this combination was closer to being fully isolated.
  • Background music in convenience stores is now fully present, where as prior to the update I couldn't hear a thing.
  • I now no longer bother swapping to Transparency when my girlfriend is trying to talk to me across the room, because I can hear everything she has to say while noise cancellation mode is active. In the past, having to toggle between settings was a source of annoyance for us.


The situation is particularly disappointing, as I once adored these headphones, and the degradation of the noise cancellation effect makes the AirPods Pro 2 essentially more annoying than anything else.

iPhone 15 Pro

Posted on Sep 25, 2024 4:53 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2024 1:51 PM

Same for me. From best AirPods with which I bragged to everyone who didn't have a pair of AirPods to checking if ANC is even turned on. We need to get Apple's attention so maybe have everyone else affected, comment on this thread.

88 replies

Nov 25, 2024 10:49 PM in response to Pheidl

I completely agree with you. Unfortunately, my suggested “fix” did not last long. It was not long after that I again experienced the same degradation that you and so many others are currently experiencing with ANC. I have since returned them and went back to my original pros. I may have to charge them more frequently, but at least they work…

Nov 26, 2024 1:02 AM in response to tomasni

so you bring up and interesting idea that anc does harm to the ear because even though anc cancels out the noise, the ear is still exposed to loud sound thus the ear muscles mummify while anc is on? and so that’s why apple silently lowered anc effectiveness.


on the other hand we agree that anc frequencies are harmless to the ear.


and on the other side the risk comes from listening to content at high volumes for prolonged periods, not the noise cancellation itself.


but with these last updates, people now have to listen to their content with at least +50% volume, which damages their ears. so which is worse? 

Nov 26, 2024 1:20 AM in response to Мike

Oh, I think I see the original confusion here. The Apple forum is quite bad at showing when someone replies to another comment here. My post about not using APP2s for protectioin was an answer to this post:


"Same here. It's so frustrating because I am a guitarist of a rock band, and I use my AirPods Pro as ear protection in loud shows. It used to have the perfect amount of noise reduction in adaptive mode. Now, even in noise reduction mode, I can hear much more noise than in adaptive mode. I was so happy to have found the perfect protection for my ears, and now Apple took this out of me."


Since noise cancellation is a digital process it cannot be instantaneous. There is an AD and DA conversion before the out of polarity (cancelling) signal hits your ear. An AD/DA conversion always takes time. At least a millisecond or two. With miniature consumer grade converters, probably a lot longer. That's why there is extremely loud transient material, like the attack of drums, that is not being cancelled.


My comment about using APPs for protection was not a comment on the OPs post about the development or worsening of the software. It was simply to warn the person using them as protection, so that they will not damage their hearing.

Nov 26, 2024 2:31 AM in response to tomasni

there’s no confusion at all) you brought up the idea that ANC does harm people’s ears in a way that the ear muscles mummify while ANC is on. Is that correct?


and this is another point, addressed to @all: 

but with these last updates, people now have to listen to their content with at least +50% volume, which damages their ears. so which is worse? 

Airpods Pro 2 noise cancellation worse after firmware update 7A294

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