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AirPods 4 ANC - low call volume on MS Teams on Windows 11

The issue is remains to be the same as was on AirPods 2 Pro and it was resolved mostly by just increasing volume on an AirPods steam. However, AirPods 4 doesn't have this option.

I've tried to play with all posible audio settings in Windows 11 and MS Teams but got no luck so far.

Any help here is much appreciated.

Posted on Sep 26, 2024 2:10 AM

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Posted on Sep 27, 2024 2:04 AM

Thanks for your suggestion tom_ra, I'll try that trick on my next meeting. However, I believe it's not the way it should work. I've just switched from AirPods 3 to 4 and I faced no issues with AirPods 3.


I've tried adjust a lot of settings in Windows 11 and MS Teams like Loudness Equalization, Automatically adjust mic sensitivity, Sync device buttons, Noise suppression, drivers updates, etc. Nothing is working.


Teams meetings is a significant part of my daily work so I'm not sure I need AirPods 4 as I can't use them properly. Thinking about how I can turn it back to seller.

17 replies
Question marked as Top-ranking reply

Sep 27, 2024 2:04 AM in response to tom_ra

Thanks for your suggestion tom_ra, I'll try that trick on my next meeting. However, I believe it's not the way it should work. I've just switched from AirPods 3 to 4 and I faced no issues with AirPods 3.


I've tried adjust a lot of settings in Windows 11 and MS Teams like Loudness Equalization, Automatically adjust mic sensitivity, Sync device buttons, Noise suppression, drivers updates, etc. Nothing is working.


Teams meetings is a significant part of my daily work so I'm not sure I need AirPods 4 as I can't use them properly. Thinking about how I can turn it back to seller.

Nov 22, 2024 12:16 AM in response to sanchez137

I have been facing with the same issue with my brand new Airpods 4. I'm using MS Teams in daily basis and one of the reason I purchase Airpods was conducting meeting without any cable salad of other headphones. Surprisingly, I cannot hear anything during the teams meeting with Airpods 4. The volume must be set roughly around 10% or 15% of Airpods capacity. Apparently both parties (Apple and Microsoft) should deliver some immediate update. This is not acceptable!

Nov 19, 2024 4:59 AM in response to sanchez137

Update on this topic:

  1. The problem seems to be related to a specific Windows11/Teams - combination. On my other laptop with a slightly older version of Win11 I can use the Airpods 4 without any problem.
  2. A colleague experienced the same problem with a rather new Sony Headset.

Wild guess: maybe the problem is related to the noise cancellation functionality?

AirPods 4 ANC - low call volume on MS Teams on Windows 11

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