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Cannot download files to SSD using Safari on macOS Sequoia

When I try to download files from Google Drive, and select my external drive as the download destination, the file downloads and on the very last bit, an error shows up saying "cannot move file."


I am using Safari on an Intel MacBook Air that runs on macOS Sequoia. I never had this issue before, and it happens very consistently now, after the last OS update. I haven't tested it on other browsers yet, nor on my M-series Macs. Anyone else having the same issue? How'd you resolve it?

MacBook Air 13″, macOS 15.0

Posted on Sep 28, 2024 5:29 AM

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Posted on Sep 30, 2024 8:38 PM

I'm facing the same issue after last OS update. Files downloaded in download folder can be opened but files downloaded on external drives are not opening.

10 replies

Oct 20, 2024 10:10 AM in response to StephenWise

StephenWise wrote:

When a file or folder is downloading, a .download extension is put on the file to show that it's in the process of downloading, but until this update, that extension would go away upon completion.

What it's doing is called an "atomic save". It is creating a ".download" folder and saving the actual download file inside that folder. This is how standard Mac apps have saved documents for many years. It's also what has made Macs virtually unusable on any kind of network. The process of moving the download file out of the ".download" folder and then deleting the folder is something that hasn't worked reliably on a network in over a decade.


Certain 3rd party apps might not use Apple's "atomic save" procedure so they might be more reliable on networks.

It seems there's either a bug that is preventing it from converting into the actual file, or Safari has changed to force us to open the package in that cumbersome manner, perhaps for security reasons? I have found nothing online to indicate that it is a feature and not a bug.

It's definitely a bug, but not really a Safari bug. It's deeper into the operating system's filesystem layer. Considering how old and deeply embedded it is, I can't imagine it ever being fixed.


Just change your download location to the Downloads folder on the startup drive. That's the default and it will work fine at that location.

Sep 28, 2024 5:35 AM in response to richmondsim

richmondsim wrote:

Anyone else having the same issue? How'd you resolve it?

A few people who use network volumes are reporting the same problem. I can see how it would fail on a network volume. But I would think an external should work. Do you have another drive you could erase and test with?


I'm interested if you would see the same problem with a different drive, or a drive formatted in APFS, or a drive with ownership enabled.

Oct 19, 2024 11:23 PM in response to thinker101

It seems like I've found a temporary workaround. After it downloads all the way and you get that 'Cannot move file' message, if you right click on the download file and go to 'show package', it seems like the full file is actually in there. You can drag that file out of the download package and into the folder you want it in. That has worked for me on several files so far.

Oct 20, 2024 8:43 AM in response to M. R. Zeno

I discovered the same thing and that's what I've been doing. When a file or folder is downloading, a .download extension is put on the file to show that it's in the process of downloading, but until this update, that extension would go away upon completion. It seems there's either a bug that is preventing it from converting into the actual file, or Safari has changed to force us to open the package in that cumbersome manner, perhaps for security reasons? I have found nothing online to indicate that it is a feature and not a bug.

Cannot download files to SSD using Safari on macOS Sequoia

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