Issue with AirPods Pro 2 and iOS 18: Ringtone Volume Extremely Loud

Having the same issue.

I usually have my airpods in my ears while riding my bike through the city and often times my navigation is on.

anytime i receive a call, it goes super loud distracting me from driving and along with the ringtone even the navigation (google maps/ apple map announcing turns) starts peaking at the loudest volume possible!

(Imagine ringtone and turn navigation blasting in your ear horrendously mid driving and you cant do anything even with voice command because even siri doesn’t hear anything while i’m voice commanding it to reject the call and this goes on till i physically find the opportunity to press the volume/power button on my iphone)

Nor do head gestures work(nodding to reject the call) but that is still understandable if the sensors dont register it as a command because there’s constant vibrations coming off from the bike or speedbreakers.

(much more unstable than riding in a car)

Mi trovo nella stessa identica situazione, iPhone 16 pro, iOS 18.2, AirPods Pro2. Quando mi chiamano e ho le cuffie indossate non sento praticamente nulla, volume della suoneria bassissimo. Non esiste soluzione? Incredibile come non abbiano ancora fixato, Apple cosa stai facendo?

Like FrequentlyMisspelled, my 1 ½ day old Pods 2 Pro (iPhone 12 iOS 18.2) won't ring through. I had friends call me - no ring through. I called myself on my land line - no ring through - just vibration of the phone. How in the world can I get a ring in my Pods? Thanks you.

Big news! Who knew? For help/support (cause the store peeps don’t go there) you go online to Apple Support (I used the Support app - downloaded at AStore while (not) wasting a half hour while AirPods firmware updated?) Anyway made a call appointment and was walked through just getting phone calls just to ring into my pods. Was informed…<you have to do a call appointment with HEALTH support> HEALTH SUPPORT - that’s a huge miss on Apple’s part. Hours banging my head on the wall, two visits - so like 3 hours - and the support call to get a mere ring in my pods AND to finally learn it’s a HEALTH team issue. Not real happy. And no am not doing that right now. I will manage with just the ring for now. Ugh

On your iPhone or iPad, go to Settings > Accessibility > Audio & Visual > Headphone Accommodations, then turn off Headphone Accommodations.

If you did a hearing test and have turned on a hearing aid, please turn it off too.

Then, put your AirPods into the case and take them out again. It should help

OMG it worked! Now I can hear my calls ringing and Siri call announcements through my AirPods Pro 2!

Simply by Turing off Headphone Accommodations!

i followed these instructions from another user:

“On your iPhone or iPad, go to Settings > Accessibility > Audio & Visual > Headphone Accommodations, then turn off Headphone Accommodations.

If you did a hearing test and have turned on a hearing aid, please turn it off too.

Then, put your AirPods into the case and take them out again. It should help”

I put the answer here (more appropriate thread for this BUG):

255914614

"I had this problem. After reading a lot of suggestions that did not work. And unhelpful stuff like: "turn up the volume" (duh) I found a workaround to this BUG:

Put an airpod in your ear. This will enable it, so that AirPods shows up in Settings.

(test: Call yourself from someone else's phone. Verify that the call notification did not come through. Or it might be super faint/unhearable).

Scroll down to Hearing Assistance in Airpod settings

Turn OFF Hearing Aid feature.

(test again: Call yourself again from someone else's phone. Verify that the call notification did come through. On my phone it was very audible. Almost loud).

Then, Turn ON Hearing Aid feature. - the calls should still work.

(test again: Call yourself from someone else's phone. Verify that the call notification did come through. On my phone it was very audible).

Problem solved. For me.

Now here's where this is going to get frustrating: Apple likely has an uninitialized variable in their software, so almost ANYTHING could randomly turn it on or off. For me, I just happened to see it fixed with the Hearing Aid feature. For you it might be something else. Sadly, this may require you to just mash buttons, turn features on/off one at a time, and retest...until something works.

Good Luck."

Hope they correct at least in 18.2 but but apple is no more Ape is a company like all the others.. Ios 18 is full of bugs

I’m experiencing the same issue since updating my iPhone pro max to the latest ios. Even having Siri announce the calls is too low to hear

This actually worked. Thank you very much for this

I am still having this problem with my Iphone 11, with ios 18.1.1 - Nearly zero volume on call announcements. If I call my phone and press the volume up button, it gets louder but it is not "sticky" - the problem returns as soon as the call is over.

Iphone 11 Pro Max, ios 18.1.1, Airpods Pro 2A3047 Version 7B21

someone has try to connect airpods with low volume ringtone to another iphone to try to understand if the issue is on airpods or iphone ? or returned airpods to apple and take a new one to know if it solve the issue ?

Same thing happening here. Have been on the phone with multiple senior advisors with no one helping. Logs were uploaded to engineering and they don't really get the issue. They ask for more info which in turn has been unable to be uploaded to them. Very frustrating dealing with Apple Support. Every time a call back happens next senior advisor literally tells me the same thing as the one before...how they can handle it from here and every time I call again a new advisor has to look back at the previous notes only to say the same things. Just venting now...

Absolutely. Spent 2 hours at Applestore today with “guy from the back” reinstalling, reconfiguring, phoning my phone over and over and finally getting 1 loud spectacular phone ringing instance but could not repeat. I walked out ****** with a replacement pair of pods (mine 3 days old) that still aren’t ringing.

Reinstalling THOSE at home and right off the install was different than my first pair that I ordered Black Friday Amazon (Amazon shipped beta level kit?). Hearing test looked different, menu procedure a bit different. For that one successful test phone call at the store it was great but pfffffft! My $39 Gonzo Buds work better than these (so far) and also keep Chinese servers up to date on my activity.

I went through this at home 3 times trying to set up. Then 2 hours at Apple Store where a “genius” got my Pods to ring through from phone ONCE whoopee! exciting then couldn’t get it to repeat. So it CAN happen but how? I was sent home with replacement pods. Tried at home twice no dice. What are the magical settings?