The Chosen app on Apple TV does not work anymore

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Level 1

5 points

The Chosen app on Apple TV does not work anymore

This problem is only on the Apple TV box. iPad and Android phone apps both work normally.

Up until a month or so ago, The Chosen app on the Apple TV box was functioning normally. We watched three episodes, and then did not watch for a few weeks. Upon opening the app, it asked for credentials, which did not work. Entered login name and password, hit enter, and the app just quit. The Chosen support gave me the regular solution, log out, reinstall, etc., which I have tried four times now with no success.

Apple TV box model A1842

TvOS 18.0

Am I missing something?

Apple TV 4K, tvOS 18

Posted on Oct 1, 2024 8:08 AM

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Answer 1

Oct 1, 2024 6:46 PM in response to vwj123

We are having same problem. My solution is to stream it from phone or laptop to the Apple TV.

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Answer 2

Oct 1, 2024 3:16 PM in response to ROIToolman

The exact same thing has just happened to me. I have tried about 5 times now. I have deleted the app, re-installed the app, logged in with my credentials...and then when I hit done, it just quits! It immediately closes out the app and goes back to my Apple TV home screen. I can log into the app on my phone and on my computer, just not on Apple TV. Kind of frustrating!

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Answer 3

vwj123

Level 1

8 points

Oct 1, 2024 4:50 PM in response to laluhi1976

I have exactly the same problem. I've deleted and reinstalled the app restarted apple tv and the app still crashes even when I try to signup with a different email address. Ive tried different work arounds and still crashes every time.

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The Chosen app on Apple TV does not work anymore

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