You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Can't access my music on iMac with Monterrey 12.7.6

My sister recently handed me down a 2017 iMac running Monterrey 12.7.6. I also have an iPad and iPhone and pay to back them up to the cloud. it downloaded most of my stuff from the Cloud, including music, most of which i had downloaded to iTunes from my CD collection. Some I had purchased from iTunes. They show up in music but when I try to play anything it says "this computer is not authorized". the same music is not a problem on my iPad. I've tried to authenticate the Mac using several tutorials but nothing seems to work. Any suggestions?

Posted on Oct 2, 2024 5:36 PM

Reply
4 replies

Oct 3, 2024 10:00 AM in response to Fingerstyle

It is in the account menu. See Authorize or deauthorize your computer for Apple Account purchases - Apple Support. That said if you still see such a message after authorizing the computer then it is usually a case of bad downloads.


I'm not clear if you already have either of the iTunes Match or Apple Music services, Apple's iCloud Drive service isn't really geared up to copy your library from one computer to another. If needs be see Recover your iTunes library from your iPod or iOS device - Apple Community in case you need to pull working copies of these tracks from your iPhone or iPad. The easiest method may be a temporary subscription to the Apple Music service, merging the music on your devices into an iCloud Music Library which you then download to your computer and backup for security.


tt2

Oct 3, 2024 6:52 AM in response to Fingerstyle

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close Music and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


tt2

Can't access my music on iMac with Monterrey 12.7.6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.