You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Lost playlists after phone contract change

After upgrading my phone and expecting my Apple subscription to cancel one month after my previous payment I found within only a few hours my playlist and music had been removed before I’ve got my new phone. I don’t think this is right as I’ve paid for the month already.

Please reinstate my Apple Music as I had set it up including playlist until the end of my payment month. Moreover, I do not understand why Apple needs to delete playlists simply do not play the tune. Please update your policy on this. This is to your detriment because I may consider buying music through Apple but then can no longer find the songs!

iPhone SE

Posted on Oct 3, 2024 1:12 PM

Reply
1 reply

Lost playlists after phone contract change

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.