Sequoia latest update wreaking havoc on system

I have just updated my otherwise trusty Mac computer to Sequoia 15.0.1, and am now dealing with a host of new problems right and left on my system. Can you help?


The most glaring symptom is that immediately after the 15.0.1 update, half of my computer's screen became "grayed over" — that is, covered with a block of horizontal lines that did not exist before the update. The block of lines move up and down slightly and flicker a bit.


Please see attached screenshot for details. (I did try taking a screenshot directly from my Mac internally, but this block of horizontal lines does not appear at all on the computer's own internal screenshots. Thus, my taking of this photo with my iPhone externally.)


The block of lines you see in the screenshot do not seem to be interfering with the actual functioning of the computer — I can still do tasks on my Mac computer "under" the block of horizontal lines. But this is definitely not normal and I need to resolve this major problem.


There are a host of other side issues I am trying to deal with as well, like plugging up leaks in a sinking boat: a noticeable lag in the computer's operation, network connection issues, Time Machine backup issues and even the inability to run Apple diagnostics or enter into safe mode online. They all started up right after updating to Sequoia 15.0.1.


What could be the problem here with the display/screen and how can I begin to fix this? Desperately in search of answers here.



iMac (M1, 2021)

Posted on Oct 4, 2024 6:56 AM

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Posted on Oct 4, 2024 10:26 PM

Usually if a screenshot does not show the graphical glitch, then it means the problem is a hardware issue with the LCD Panel. However, in this case with flickering video there is a chance a screenshot could possibly take a snapshot in between the flashes & capture a perfect image. Try a screen recording using QuickTime Player. View the Screen Recording on another device or display to see if it shows up there as well. If the issue is not shown by the screen recording, then you have confirmed a hardware issue with the LCD Panel (or possibly internal display cable).

How to record the screen on your Mac - Apple Support


If you have a 2021 iMac as shown in your signature profile, then you could try reinstalling macOS 14.x Sonoma (requires a clean install by first erasing the disk or rather deleting the "Volume Group" followed by installing Sonoma & restoring from a backup).

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Oct 4, 2024 10:26 PM in response to tonykaku

Usually if a screenshot does not show the graphical glitch, then it means the problem is a hardware issue with the LCD Panel. However, in this case with flickering video there is a chance a screenshot could possibly take a snapshot in between the flashes & capture a perfect image. Try a screen recording using QuickTime Player. View the Screen Recording on another device or display to see if it shows up there as well. If the issue is not shown by the screen recording, then you have confirmed a hardware issue with the LCD Panel (or possibly internal display cable).

How to record the screen on your Mac - Apple Support


If you have a 2021 iMac as shown in your signature profile, then you could try reinstalling macOS 14.x Sonoma (requires a clean install by first erasing the disk or rather deleting the "Volume Group" followed by installing Sonoma & restoring from a backup).

Oct 12, 2024 2:57 AM in response to tonykaku

As promised, here is an update on the current situation with my Apple computer (macOS Sequoia 15.0.1) as described in my initial posting here of about a week ago, "Sequoia latest update wreaking havoc on system".


I originally thought the problem I was having with the horizontal lines covering the screen was an update-related issue. The two may be related, but as far as Apple itself is concerned, it was an LCD display issue — not an update issue.


I had sent my Mac off to Apple Japan a few days ago and my computer came back today fully repaired and functional. As of today, the horizontal lines are gone and everything seems to be working smoothly. The Apple invoice I received confirms the repair was of an LCD display issue — the very same kind, in fact, that many other owners of the same iMac M1 2021 model have been having in various countries two years after purchasing their computer.


If you are encountering these same kinds of horizontal lines on your Mac screen, as I was, have a look at this thread here on the Apple community forums from last year: "Persistent horizontal lines appear on iMac screen". This was very helpful for me and many other Mac users in understanding the cause of the problem and taking steps to deal with it. I hope it helps you too.


So, for now, consider this particular problem with my iMac resolved. Many thanks to all who shared their advice and guidance on my initial posting. It was very much appreciated.

Dec 22, 2024 3:30 PM in response to tonykaku

That's looks like the hardware problem with the M1 iMacs probably brought on by the intense load on the system and components during the upgrade and update.


The following topics illustrate the Silicon M1 iMac Display problem:


The following topics illustrate the Silicon M1 iMac Display problem:


Screen Failure on 24-inch-iMac, M1, 2021 - Apple Community

Persistent horizontal lines appear on iMac Screen - Apple Community

Horizontal Lines on Screen of iMac, 24", 2021

Horizontal black lines covering bottom 3rd of 2021 M1 iMac screen

Grey horizontal patches on my M1 iMac 2021 model

Horizontal lines at the bottom of iMac(M1,2021) screen

Horizontal Lines on 2001 M1 iMac Display


It's been reported that the repair cost for the screen is around $600. Some are circumventing that cost with an external monitor (which can be had for as low as $100 for a 27" monitor). So far there's been no indication that a recall/fix will be offered by Apple. But, be sure to tell Apple about the problem at Tell Apple what missing features you'd like restored or new features added to the system via Feedback - macOS - Apple.   Remember the squeaky wheel gets the grease.


You can take it into the nearest Apple Genius Bar for a free diagnostic of your iMac and a repair cost estimate.


Oct 8, 2024 6:14 PM in response to HWTech

Thank you for your response! There was a typo; my Mac is on 15.0.1, and that's what caused the issue. I went to the Apple store, and they conducted diagnostics. Surprisingly, even after Apple confirmed it was a hardware issue (either the USB-C ports or the logic board), my MacBook powered up, which I find quite amusing.


I managed to get it working by completely draining the battery (this is crucial) and then charging it for ~4 hours, after which it powered on.

Oct 7, 2024 6:19 AM in response to Owl-53

PRP_53 — Thanks very much for the follow-up. Your post was extremely helpful and confirms that I am not alone in having this particular problem with an iMac M1 2021 model, which I bought here in Japan three years ago. It seems many other people in various parts of the world having been experiencing the exact same problem with this exact same model of Mac computer.


You have pointed me in the right direction about seeking help from here, and I can only hope that Apple Japan will consider repairing this defect at little or no charge. Apple Japan does not have a very good past record of being helpful on matters like this, but I will pursue and persist just as others have done in getting this LCD Panel defect addressed.


I will post the eventual outcome of this case, either way, here in the near future.

Oct 7, 2024 6:21 PM in response to horacenalle

horacenalle wrote:

My MacBook has been rendered useless by Sequoia. Can I uninstall it?

If your laptop had an older version of macOS before, then you can perform a clean install of macOS by erasing the disk (or rather deleting the "Volume Group") followed by reinstalling macOS & restoring from a backup. How you do this varies by the exact model of the Mac.


Use Disk Utility to erase an Intel-based Mac - Apple Support


Use Disk Utility to erase a Mac with Apple silicon - Apple Support


Creating & using a bootable macOS USB installer may be needed to reinstall a specific version of macOS (the OS must be compatible with your specific model Mac):

Create a bootable installer for macOS - Apple Support


With a 2018-2020 Intel Mac using the T2 security chip requires first modifying the system security settings using the Startup Security Utility to allow booting from USB:

About Startup Security Utility on a Mac with the Apple T2 Security Chip - Apple Support


Dec 23, 2024 6:39 AM in response to jonasilver137

Well, not exactly. Anyone with a computer that shipped with a previous version of the OS can do a system restore back to the original OS without using Time Machine. Do a clean install by rebooting to system restore, wiping the disk using disk utility, and use the restore function, which connects directly to the Apple OS servers or your Time Machine (your choice - if buggy OS, probably best to go original from the Apple server rather than use your own backup). Exact process varies depending on Intel or Silicon processor. During the process, you can elect restore from Time Machine, but that's non-essential. You can use migrate to move files from backup or Time Machine after the OS install back to the original OS.

Oct 5, 2024 3:19 AM in response to tonykaku

There are reports Elsewhere regarding the Original M1 iMacs having this type Display issue


https://www.macrumors.com/2024/10/01/m1-imac-horizontal-lines-issue/


Solution are unknown at this time


To be constructive 🤞


Start now and open an Apple Support Ticket as they are PAID  Apple Employees to deal will these types of issues . 


 Product Feedback - and make it known to Apple regarding this ongoing issue


Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions


Make an Appointment at the Apple Genius Bar or call 1 800 MyApple and have them evaluate the computer


Other location Call Centres 


 Contact Apple for support and service

Oct 5, 2024 3:48 AM in response to tonykaku

Yes, everything since Mac OS 15 seems very buggy. I do not believe it is a hardware error. Silicon Macs use unified memory, so the GPU graphics memory is the same as the CPU processing memory, simply separated by several abstraction levels, and as it feels here by a software level gone wrong. I don't think there is much you can do apart from downdating or waiting for the next update, although downdating will not remove lower level firmware updates, which only can be restored with a second Mac.

Oct 7, 2024 6:54 PM in response to Ree28Apple

Ree28Apple wrote:

My Macbook pro 2019(intel) stopped charging exactly after MacOs 15.1 and both the ports aren't working. Visited Apple store and they have mentioned its a hardware issue and parts need to be replaced. Personally I'm pretty sure it happened due to OS update but there's no way I can prove it and Apple isn't taking responsibility.

A macOS 15.1 update could not have caused any damage because there is no public release of macOS 15.1 yet. macOS is only at 15.0.1. Plus it is against Apple's rules to discuss any Apple beta software on this forum. If you have used a beta OS, then if anything breaks that is part of the agreement since beta software is still undergoing development & testing....use at your own risk.


Besides Apple's Diagnostics may be able to confirm a hardware failure (if the diagnostic finds a problem, then you have a hardware issue). Or if the charging issue occurs outside of macOS Sequoia, then it is not a Sequoia specific issue.


FYI, the 2019 model laptops (especially the 16" model) do have a much higher rate of Logic Board failures than any other model.


Nov 18, 2024 10:11 AM in response to tonykaku

It's happening to me too. The hard drive was indexing for DAYS. The process was slowed because it would be delayed in Sleep Mode. I finally went into Battery > Options > "prevent automatic sleeping"


According to Activity Monitor, Indexing monopolized 90% of CPU.


I think the drive has calmed down, but with the advent of Apple Intelligence, 4.91GB is now held hostage. I consented to try it, then noticed serious lag, so turned it off but the data still lives on the drive.

Dec 4, 2024 8:15 AM in response to tonykaku

Just checking in to see if Sequoia is fixed and stable, apparently it is not. Using MBPs 14 M3 Max. Nothing but problems with Sequoia, which is too bad since I want to use the AI. The System continually logged me out of every app, requiring repititous log-ins for each, which is a big PIA and time sucker. Sequoia rendered computer basically non-usable. Did a total erase, wiped the disc, re-installed Sonoma. While not perfect, it's not trashing everything as Sequoia did. N.B., I also have a 2011 iMac i7 running High Sierra. No problems at all with anything. Just keeps chugging along doing its work reasonably well with reasonable speed. No downtime trying to get it to function. It's glitz vs functionality. My CRM made me switch to newer OS to sync to my IOS devices, otherwise I'd never gone to the newer OS. Looking back over the many years (30+), can't say that apps like Word are improved over Word 5 as far as function in the real world is concerned. Some apps require the newer OS, but for 90% of real work, the old is better than the new regarding functionality and GTD. Time is money. Spending 10 hour a week (500 hours a year) fighting with the software is a money losing game. I think I'm going to buy an i9 that will run High Sierra so I can use my legacy apps (fully paid, no subs).

Dec 19, 2024 7:00 PM in response to Ree28Apple

The exact same thing just happened to me. Upgraded my 2020 MacBook Pro because the Magic Mouse I bought wasn’t connecting properly and I read that it was likely because I needed to upgrade. Immediately after the upgrade my laptop was no longer charging in either of the ports. I brought it into Apple today and after they tried everything to restore it, I was told the logic board was probably affected and needed repair/replacement. Called Apple and they refuse to cover this repair because as far as they see it, there aren’t any “known” issues with Sequoia upgrades and that it could be due to an underlying issue. My MacBook was in great condition, had paid for Apple Care and never needed to file a claim and this happens 1 year after it expires and according to them my computer is too old. So $3,000 laptop apparently isn’t intended to last more than 4 years. Total BS they just don’t want to set a precedent.

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Sequoia latest update wreaking havoc on system

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