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User profile for user: Aluckybeggar
Aluckybeggar Author
User level: Level 1
5 points

Unable to Download “Personal Voice” on macOS/iOS Despite Internet Connection

I am reaching out for assistance regarding an issue I am experiencing while trying to create a “Personal Voice” on my Mac Studio M2. I keep encountering a message that says, “Check Internet Connection – A one-time download of 233 MB is required to continue with Personal Voice creation,” even though my device is connected to a stable Wi-Fi network

Here are the steps I have already taken to resolve the issue:

1. Verified the internet connection and confirmed it’s stable.

2. Restarted the device multiple times.

3. Reset the network settings.

4. Checked for software updates and confirmed that my system is running the latest version.

5. Ensured that I have sufficient storage space on the device.

6. Checked iCloud settings to ensure proper synchronization.

Need any help you can provide,

Posted on Oct 4, 2024 9:38 AM

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User profile for user: JoséJR
JoséJR
User level: Level 1
14 points

Posted on Oct 4, 2024 6:20 PM

I’ve been having this issue, I had a 12max, iPad Pro m2 and now a 16max and still cannot download the 233mb. I wish we could download it ourselves and then do the voices.

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User profile for user: BDAqua
BDAqua
User level: Level 10
244,805 points

Oct 4, 2024 9:02 PM in response to Aluckybeggar

Are you running any VPN, Anti-Virus, or Cleaning apps?


We need to see what all is running, a report from this will not display any personal info...

Using EtreCheck - Apple Community


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info. Give it Full Disk Access.

https://www.etrecheck.com/


Give etrecheck Full Disk Access before running.


Thanks for Old Toad’s etrecheck instructions…

Slow iMac 2017 - Apple Community


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Unable to Download “Personal Voice” on macOS/iOS Despite Internet Connection

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