You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Warranty and Apple Care for a U.S. device used in Germany

Hi everyone! :)

I'm currently traveling the world, and my Windows laptop was stolen, so it's time for an upgrade. The U.S. is my next stop, so I’m planning to buy a MacBook there. I’ll be returning to Germany, my home country, on December 31st this year, and I’d like to understand how warranty and AppleCare work for a device purchased in the U.S. and used in Germany.


If I don't buy AppleCare but something happens that is covered under the U.S. Apple One-Year Limited Warranty, will Apple in Germany repair it as if I were in the U.S.?

Legal - Mac Warranty Us - Apple


I read on the German AppleCare website that AppleCare can be purchased within 60 days of buying the device. If I buy the MacBook on November 5, 2024, in the U.S., can I purchase AppleCare "for Germany" on January 1, when I’m back in Germany?

AppleCare Produkte - Mac - Apple (DE)



Thanks! :)



Posted on Oct 8, 2024 11:59 AM

Reply
1 reply

Oct 9, 2024 2:43 AM in response to TreesOnEarth

Hi,

One year limited warranty is international, though it's limited service where you are like following.


If the product is portable, meaning that it can operate independently without a power cord, you may obtain warranty service worldwide. However, service will be limited to the options available in the country where service is requested.


AppleCare+ is also International, so you can receive warranty service even when you are staying abroad.

But be sure AppleCare and AppleCare+ is different.


Warranty and Apple Care for a U.S. device used in Germany

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.