You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Blocked emails still arriving in Junk Folder

After reading about this for years and no one coming up with a solution but instead pointing out that Apple needs to come up with a fix, I would like to know how do we get Apple to respond by 1) fixing the issue or 2) at least explaining why they can't? I do a little by making a new rule and including just the last section of mailer's address to make the filter more broad-based to catch minor changes by the bot and, which when applied, often takes 6-12 of the rest of the day's email's with new addresses with it. But I've got hundreds of those rules now and I get hundreds of new emails in my junk folder daily, to which I "select all" and "apply rules" and all but 6-12 new, and therefore unfiltered emails, to disappear. Then I have to make another new rule to apply to the new emails that didn't get caught by the filter.

It would seem simple that, like a telephone number that you put a block on the number and it never even rings your phone! Why can't we block an email address and it never gets onto a device.....?!?

MacBook Pro 13″, macOS 13.3

Posted on Oct 9, 2024 7:06 PM

Reply
8 replies

Oct 10, 2024 12:23 PM in response to Fathersoccer

BTW Al, in regards to posting the "Costco Membership" (presumably from the "From" field of the email), are you using the little arrow next to it that gives the "actual" email address and that gives option to copy, block, etc? That's the address I use in rules. For those emails that list me as the sender, I go further by opening the email in its "raw" form (click menu's View-Message-Raw) and use the address listed there to make another rule.

Oct 10, 2024 2:48 PM in response to AlWeir

Actually, what I put is just a piece of the email address so that if the bot makes a minor change, the filter still catches it.

For example, if I get a FROM: daily@mail.theexpertkingdom.com, I'll just use "kingdom.com" in the rules. If the bot changes the address to, say, Ted@mail.theexpertkingdom.com or daily@mail.expertkingdom.com, the filter will still catch that.

After select "ALL" and running Rules, instead of a hundred spam emails that I have to filter through to catch important ones that somehow got sent to the junk folder, I'll just have a half dozen or so new spam emails (which I'll write and execute another new rule, which most often wipes them out) and emails that inadvertently got filed there and I can easily see, delete or move them to their appropriate folder.

What set me down this road is that every couple of years I would to have to delete a year or two of old emails as they would fill up the server space for my emails and when full, no more would be saved and instead, the receiver would get a notice that their email to me could not be delivered. However, with a 100+ new emails a day, that space was filling up in a matter of a month or two or even weeks.

If I could just BLOCK the spam emails from even landing on the server, all of this would be moot.

Blocked emails still arriving in Junk Folder

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.