New Magic Mouse USB-C Does Not Scroll

I received my new Magic Mouse USB-C model, running 3.1.4. The issue is that it does not scroll up or down when swiping on the surface. I tried it on 2 macbooks. The mouse does not scroll. I can click and point, but not scroll. My old magic mouse scrolls fine.

Posted on Oct 29, 2024 3:15 PM

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Posted on Dec 26, 2024 10:18 PM

Hey clayne11, I had the same problem. It turned out the reason was that 3rd party program was messing up with the trackpad settings. In my case it was SteerMouse, you may want to check if you have it or any other mouse-tweaking app installed.

114 replies

Feb 20, 2025 1:32 PM in response to Ricotter

Also here to confirm that updating to the latest macOS is required! 🖱️👨🏻‍💻


I ditched updating to Sequoia for a while now (on a 13" M1 MacBook Pro - first gen Apple Silicon)

I broke my old lighting Magic Mouse and bought the new USB-C Magic Mouse as a replacement.


Symptoms that you're experiencing the same situation as I did:


First red flag - the pairing is not Apple smooth.

Second red flag - though the my mouse is black it appeared as a white one in settings.

Third and final - only the pointing worked, all the gestures (including scrolling) were not working.


Apparently is wise to actually read the documentation that comes with the device.

"To use your Magic Mouse and its full range of features, update your Mac to the latest version of macOS"


Apologies for the long answer! I know that mostly anyone frustrating over their mouse not magically pairing right this moment, has got no patience for a long response but I do hope it helps to state the "red flags" of an incorect pairing.


All the best guys! 


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New Magic Mouse USB-C Does Not Scroll

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