You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Battery depleting from full to zero in 5 hours while using Safari browsing. The iPad Air is two years and seven months from new. There is no way of seeing the battery health in Settings. Do I have to buy a new battery?
iPad Air, iPadOS 18
Given your concern, your would be best advised to seek assistance directly from Apple Support - and request a remote diagnostic test of your iPad. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad.
Genius Bar Reservation and Apple Support Options - Apple
The results of the test will likely inform your next steps. Should the iPad require service, Apple's Technicians will assist you with exploring your available options.
Battery health of iPad Air 5
