Fraud on credit card via Apple Pay

Question

Fraud on credit card via Apple Pay

I have had a monthly charge of £29.99 for documentries.pro. I have reported it to my credit card company who tell me it was made using Apple Pay , it was nt, there is no way I would search for such a company and then purposefully pay for it. I have heard recently of lots of strange erroneous payments being taken from there wallet using apple pay without there knowledge, surely it’s becoming a problem and Apple needs to look into this oh and my credit card company obviously won’t refund me

iPhone 14 Plus, iOS 18

Posted on Nov 24, 2024 3:58 PM

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Answer 1

Top-ranking reply

muguy

Level 10

82,435 points

Nov 24, 2024 4:04 PM in response to Northernlight63

you were charged by Apple? Or, the card company thinks it was Apple Pay? Your card credentials were likely compromised; it’s also possible someone added your card to their Apple Pay if permitted by your bank (which typically needs your bank credentials too). Nothing can be charged using your Apple Pay without you authenticating on device.

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Answer 2

Nov 24, 2024 4:11 PM in response to muguy

Well there you go exactly what my credit card company said , my card has been cancelled and replaced However I did not make that payment I know I didn’t my family did nt there is no requirement to do so thanks for your reply

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Answer 3

Jeff Donald

Level 7

25,821 points

Nov 24, 2024 6:23 PM in response to Northernlight63

What country are you in? Many countries have something similar to the Consumer Financial Protection Bureau in the us. Many (all?) states have similar agencies. Is there anything similar in your country?

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