You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Report of stolen apple computer

Dear Apple Support Team,


I am writing to you as my Apple computer (Model: Macbook Pro M3, Serial Number: FNWNW****) has been stolen. The theft occurred on 19 January 2025, and I would like to request your assistance in securing my device.


Could you please help me locking or disabling the device remotely, if possible.


I had intended to sell the device and purchase a new one. After receiving the pay slip I logged out of my apple account and I sent the computer.


 However it soon became clear that the payment slip was fake and no money was deposited into my account.


I have already reported the accident to the police. Please help me lock the computer if it is possible. I can provide all the information when and where i purchased the laptop and all needed information.


Thank you for your attention to this matter. I look forward to your support

 

Best regards,


[Edited by Moderator]

Posted on Jan 20, 2025 8:51 AM

Reply
2 replies

Report of stolen apple computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.