How do I cancel my Famio App subscription from the App Store?

Can u pls cancel subcription of famio app



[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Jan 20, 2025 11:46 PM

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Question marked as Top-ranking reply

Posted on Feb 16, 2025 8:03 PM

You need to determine if you started the subscription on their website or by an in-app purchase. Website subscriptions are managed by the Developer and Apple has no involvement. If you purchased the subscription in the app, then it is managed by Apple and you will be able to see it here and cancel it.

View or cancel app subscriptions on iPhone - Apple Support


If you do not see it there, then that means it is not being managed by Apple and you most likely signed up for a website subscription. Another way to tell is by how you became aware of this app. Many times you will see a link from a Social Media page or Web Advertisement that directs you to their site and you answer a few questions and choose your subscription. Many companies have subscriptions that they manage themselves, and also have app. Just because they have an app, does not mean Apple is managing the subscription . Other examples of companies where you can have a subscriptions directly with the company that Apple has no control over, even though they have an app, are Netflix, YouTube, Twitter(X), HBO, Walmart, and many more.


To cancel a Web Subscription with MyFamio, they list 2 ways that can be done on there website:

WEB CANCELLATION

Your subscription renews automatically at the end of each period until you cancel. You must cancel your subscription before it renews to avoid the billing of the fees for the next subscription period. If you purchased a subscription or enabled trial on our Site:


1 . Cancel your subscription purchased on our Site in your account:

  • Open the “Web Profile”;
  • Log into your Account;
  • Navigate to the Subscriptions tab;
  • Tap “Turn off auto-renewal”.


2 . cancel your subscription purchased on our Site via sending a cancellation request viaContact form.

https://myfamio.com/terms-of-use



29 replies

Feb 18, 2025 5:56 AM in response to MsOree

I had the same issues. I finally had an email with instructions.


If you started the plan on our website https://myfamio.com/using your bank card, the subscription isn't listed in your Apple ID/ Google Play account. Instead, please follow this link https://account.myfamio.com/login?source=support to enter your account and cancel the subscription. 

Kindly note that subscriptions are non-refundable according to our Terms of use: https://myfamio.com/terms-of-use

Hope our reply was helpful. If any questions remain, reply to this email to get in touch with a support agent.

Have an awesome day!

Famio Team

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How do I cancel my Famio App subscription from the App Store?

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