After completing the update to 18.3 I am not able to receive calls. They go straight to voicemail, but I can make outgoing calls.
[Re-Titled by Moderator]
iPhone 16 Pro Max, iOS 18
I just finally got to a live human at Verizon. I don't know if this will solve it so she will monitor my phone for the next 3 days but she had to re-establish the connection to my phone. It was nothing I could do on my end as I went through all of Apple and Verizon's troubleshooting steps. She said that she reactivated my service on Verizon's end and at least for the last 10 minutes, it is working. No idea why the update screwed up the activation but if you have verizon, this may help you. In order to get a human from verizon, I did this:
Call Verizon: +1 (800) 922-0204
I will update again if it reverts back. Still having other issues since the update but at least I appear to be getting calls again and having them log as "missed" or "all" calls.
I also have same problem. No calls. But its only from some iphones. Others phones ok. But some iphones try to call me they got call faild msg when they try to call me. Idont know whats the problem. I change my esim also. But if you have physical sim that problem gose away. 🙁
I have this exact same problem on my iPhone 15! I think it some how bugs "Do not disturb" mode on even when it clearly is not on! This is the worst bug I ever had on any iPhone. You have a phone that can't be called, like how did they manage to get this past the QA/Testing all the way to production? Please fix this asap, I have a lot of work related calls and I can't answer to any of those with my iPhone!
This is exactly what I am experiencing. iPhone 12 updated the software to 18.3.1 start not getting calls. Bought an iPhone 16 with preinstalled software. Same problem. Talked with Verizon and Apple. No fixes. Plan on getting a non Apple phone today as this is intolerable.
I'm tired of the same things being told to me numerous times, as if doing the same things that didn't work the prior times are going to work now. Definition of insanity. This is obviously a software issue not a persons phone issue. The tech folks, while friendly, are of no use if they add no solution to the problem.
My wife's phone, which did not update works perfectly despite being on wifi and being in the same room that I am and not getting the calls in.
Hello~ I don’t believe my that my comments were directed at you but since you addressed me …let’s chat? If this were an update (software) issue don’t you think that I would also be affected as well…which by the way I am not. You also took a swipe at me without including any details about your iPhone, iOS or any troubleshooting that you’ve done. Take care.
~Katana-San~
YES. SAME.
I tried to talk to Apple about it twice and they keep pushing me back to my cellular company.
Interesting. Nope, my phone is ONLY functioning on wifi right now :(
My iPhone 14max pro is having the same problem after I updated!! My husband will call me 6-8 times before it does through! So frustrating!
So frustrating :(
im on week 2 of Verizon not having an answer for me and the third time Apple says they can’t do anything that only Verizon can help.
I just called Apple support and she was helpful with doing diagnostics. She said all is good with my phone and will put in my issues with senior engineers. Thanks for posting this.
So happy to hear that! I’ve got a follow up call with Apple tomorrow to see what updates are needed. The more calls the quicker the fix I do believe!
My phone6S Network slow
Unable to receive incoming calls after iOS 18.3 update on iPhone 16 Pro
