Сняли денег с карточкой без разрешений
Сегодня 11.02.2025
С моей картой деньги не знаю, за что просто сделали покупку, а я даже не давал разрешение на покупку
iPhone 11, iOS 17
Question marked as
Welcome!
You have found the English-language version of Apple’s user-to-user forums. If you can post in English, you will get more views and faster responses, with far less chance of our making a translation error.
That said, we cannot know. We are not Apple but rather your fellow end users. We have no more access to Apple databases than you. There is a way you can check it yourself. Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, Apple will have no record of what criminals do, and only your CARD ISSUER or BANK can remedy it.
⚠️ Important note for reviewing your Apple purchase history: If you are using Family Sharing, make sure you set the "Apple ID" box to the "All" option to get a complete history of purchases Apple shows as made from your account: