Why is my 2019 iMac experiencing kernel panics?

I've been getting random restarts for a long while now, and now they are happening more often (8 so far today). My research (online & etrecheck free version) says they are kernel panics. I have followed the steps for id'ing the cause: hardware (all peripherals are currently removed), software (uninstalled old apps and updated others), and running diagnostics. The diagnostics are indicating a hard drive issue, but I am not knowledgeable enough to understand the reports, much less what to fix. Before I disconnect this thing and lug it into a repair shop or Apple Store, I thought I'd try getting advice here. I will include the last etrecheck report, but someone else will need to look at it, as I have no idea how to interpret what's there. I also have the last 8 panic report files from the Diagnostic Reports folder in Logs, but those things are nothing but letters and numbers I'm assuming no one here really wants to see. Thanks in advance.


[Re-Titled by Moderator]

iMac 27″, macOS 15.3

Posted on Mar 3, 2025 12:47 PM

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Posted on Mar 3, 2025 1:37 PM

Thanks for the full report.


Here are my observations/suggestions:

  • Launch Daemons
    • CleanMyMac - completely remove this app. We get numerous posts here where folks have this installed and find out that this app causes more issues than resolves them. macOS does NOT need any third-party "cleaning" apps.
  • Launch Agents
    • [Not Loaded] dummy.txt (Not signed - installed 2021-03-04) - No idea what this is.
  • Performance - Your Mac's SSD's read/write performance seems to be typical for this SSD. This alone does not necessary verify full drive health, but is one quick indicator, especially if these values are low. I would still recommend getting a hold of the DriveDX app to fully test your Mac's internal drive to rule out any potential issues. Even if it has good results, it is worth having in your troubleshooting "toolbox."
    • Write speed: 2097 MB/s
    • Read speed: 2747 MB/s
  • Clean up - I suggest that you follow the advise of removing anything found in this section of the report. Although, I don't expect doing so to be critical or would resolve the kernel panics.
  • Diagnostics information
    • Several of the kernel panics, ones I didn't address initially, indicate issues with using Adobe Photoshop.


Going a bit deeper in the Photoshop KPs:

What could cause these?

  • Software Issue (Most Likely)
    • A bug in Adobe Photoshop, especially if you recently updated it.
    • macOS compatibility issues—are you running a recent update?
    • Third-party plugins installed in Photoshop causing instability.
  • Hardware Issue (Less Likely)
    • The errors suggest memory-related failures. Running Apple Diagnostics could help detect RAM problems.
    • If Photoshop crashes while swapping memory, your SSD might have errors. Try running First Aid in Disk Utility. Although the report does not indicate that any Swap Memory is being used.
    • Overheating or power issues—if your Mac has thermal or power-related instability, it could lead to these panics.
23 replies

Mar 6, 2025 11:01 AM in response to theresalynn

Update. R.I.P. 2019 iMac. It either died on its own, or I broke it.


I worked through some of the suggestions from 3/3. Removed Clean My Mac and uninstalled Photoshop, making sure all plugins were also removed. I ran disk first aid, which turned up zero problems on my hard drive, so nothing it could repair. All through this process the computer would halt progress with one kp after another. Over 8, but I eventually lost count. I uninstalled all my Adobe software, the. decided to uninstall the Creative Cloud app and do a clean reinstall, but when I selected delete I got a dialog with an option to repair, so I thought I’d try that first. There was another kp right in the middle of that process, and this time when I restarted, after the Apple logo appeared the progress bar got to the halfway point and stopped. I let it sit for over an hour, but it never budged. I’ve tried starting recovery (cmd + r), changing startup disk to my bootable backup (which wasn’t listed as an option even though it’s connected), and variations on the recovery (opt + cmd + r and shift + opt + cmd + r), but no matter how far in the process I would get, it would get to the halfway point of progress bar and stick there. I’ll try getting it to a repair shop, but I’m worried that at this point that the machine is dead.


Thank you both for your help, I don’t expect more suggestions, but thought you might be curious to know what happened.

Apr 10, 2025 9:31 AM in response to theresalynn

Thank you all for your time and advice. I am so happy to have so many listening to my woes and trying to help me out.


I see that I wasn’t clear about my status. I haven’t taken the iMac to a repair shop, the results I posted on 4/8 are from me messing around with something I don’t understand very well. If I've learned nothing else, I am now sure I don’t have any chance to become a professional computer repair person, based on the number of hours I’ve spent troubleshooting just one computer. 


I’m kinda-sorta sure my 19,1 early 2019 iMac actually is a Fusion Drive, because it seems to have split. I’m attaching some screen shots of what I saw when trying to erase and reformat the hard drive. It does show a small drive and a bigger 2T drive, which I’m sure it isn’t supposed to be.


To try to continue the DIY repair process, I’ve ordered a replacement 2T SSD from OWC to replace the drive named Mac 2025 - Data. I’m uncertain if I can join it up with the 4.2mb Creedence to make the iMac a Fusion Drive again, and I may not try. I’m hoping installing the new SSD, and maybe erasing the Creedence will stop the kernel panics, and allow me to re-retire my 2010 MacBook Pro.


I am watching and rewatching the iMac SSD install videos from OWC and ifixit. As I said in another post, I’m not afraid to take the thing apart - after all, at this point I don't have much to lose. My boldness is explained by me opening up iPhones, iPads and the MacBook Pro before this - that's why I’m currently able to use the old MacBook as a backup machine. I also owe thanks to the clever people behind Open Core Legacy Patcher and Mr Macintosh. It's people like them, OWC, ifixit, and all of you that really do a lot of the work for me.


If replacement fails, I’ll be buying an M4 mini. I have an external monitor already, so I can add an inexpensive second monitor, and will hope that will do the trick. I’ll also buy an enclosure for the new SSD, and have a nice, new 2T external drive.


Thank you all again! Wish me luck. The new SSD won't be delivered until next week, and be assured I’ll definitely read and learn from any advice you all have. I'll let you know the final outcome.


Terri



Apr 10, 2025 11:34 AM in response to HWTech

"the tech obviously has no clue"


That made me chuckle, because it's absolutely true. I am the tech, and I am clueless. I knew that going in, but hoped I'd be able to get a couple more years of use from the iMac.


Judging from the response to my last edit, I just need to just stop messing around, return the SSD I ordered and move on with recycling the iMac and getting the M4 mini before prices go up from the tariffs.


Thank you all again for helping me to get to a point that I maybe should have gotten to a month ago. I admit to being stubborn. I wanted to try, and I did. I hope I didn't frustrate the heck out of you all by fiddling with something that was too difficult for me.


[Edited by Moderator]

Apr 11, 2025 9:34 AM in response to theresalynn

HWTech, I am very much not offended, I was tickled because your assessment of my skills was totally accurate. So thank you, and be assured that there’s nothing on my part but amusement at your perception.


I will do my best to try to figure out the memtest86. I added the memory not long after I bought the iMac, and it hadn’t occurred to me that memory could go bad. The additional memory I bought for the old MacBook Pro has been in there and running like a champ since 2011. I love that machine and if I could learn how to update it even more, I’d do it.


Thanks again to all. If I have any success with memtest86, I’ll post for future user reference, but if I don’t update, assume I gave it up and just bought the M4 mini.


Cheers!

Apr 13, 2025 4:18 AM in response to HWTech


Hi HWTech,

This question may be considered off-topic but it is obliquely relevant. You obviously have experience with Memtest86. I have tried to create USB disk but Terminal cannot find file. See image. Although Terminal did not unmount Disk7, I unmounted the disk via Disk utility. I hoped that would satidfy Terminal. Maybe I am wrong?

I have the correct memtest86-usb.img file on iMac desktop, on the USB disk and in a memtest86 folder (memtest86-usb on my desktop. What is the correct location for the file which will enable Terminal to load and create the USB please?

Apr 14, 2025 7:50 PM in response to Australopithicus01

Regarding MemTest86

No need to trouble you HWTech. I have sorted it out thanks to your various posts.

sudo dd if=memtest86-usb.img of=<dev> conv=sync would not get a response in Terminal so followed your reference to balena Etcher. That application transferred Memtest 86 files to USB. Then I closed and reopened iMac holding down Option and then selected the USB Memtest86 drive.

Takes a while to run tests! Best use TB and fast drive if possible. I received 100% OK even with mixed modules. (Crucial and Samsung).

Best Wishes.

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Why is my 2019 iMac experiencing kernel panics?

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