How to fix Qardio Heart Health app connection issues on iPhone?

I have had this problem. Unfortunately I don’t seem to be able to use any of the remedies. I have the Qardio arm but cannot pair it with the phone. I remove the batteries, replace them and close end and a green light comes on briefly but although iPhone 16 Bluetooth is open, it does not register the QARDIO cuff. Can anyone help me?

I am receiving the same error message of my new iPhone 16 Pro. "The Qardio service cannot be reached. Please check your internet connection and try again."

Company is slowly not supporting their products. Hopefully my existing products can still use the app….

“Your message wasn't delivered to support@qardio.com because the address couldn't be found, or is unable to receive mail.”

Unable to even get into the App and use the BP cuff offline. I removed the APP and reinstalled and still get the same message.

Hi guys! I’m having the same issue. Has anyone had any success with the company or a workaround?

Qardio - is anybody still there?

Is there any other app that can obtain the data? I cannot get into the app. The BPM is now a paper weight. Can anyone guide me. Thanks

Yes, I second this question. If anyone knows of another app that will pair with all the Qardio devices, please post it here in BOLD CAPITAL LETTERS or regular size letters YES? PLEASE?

I can not open the app. to use the BPM cuff or see any of my previous data. It’s ask for my login and then cannot reach server. Any idea to log into the app?

Some guidance on this would be greatly appreciated on how to do this.

Did exactly as you suggest. Changed my hotspot vpn to the UK. Received the same responses as in the past which would suggest that Qardio's servers are down.

[Edited by Moderator]

I just tried the VPN and was unlucky. I did UK and France. Did new log in without and with password. No luck. Also tried my old login. Has anyone else been able to login?

I have qardio arm and it keeps saying check internet connection? How can I rectify internet and Bluetooth working but still says same message …, can anyone help me