How do I fix disabled Face ID on my iPhone?

My Face ID has been disabled and I can’t seem to fix it- I have tried updating my phone to the most recent iOS and resetting my phone nothing has worked SOS


[Re-Titled By Moderator]

Posted on Mar 26, 2025 6:59 PM

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Question marked as Top-ranking reply

Posted on Mar 26, 2025 7:03 PM

You just described a possible hardware failure that occurred just after a software update.


While this is unfortunate, it is not uncommon.

However, only an Apple Genius can review the cause and provide a complete solution.


Therefore, I recommend service.


Service Checklist:



Click ▶︎ Start a Repair Request.



Need more help?



Click ▶︎ Check Repair Status. 🔧



Good luck! 👋🏼😉

2 replies
Question marked as Top-ranking reply

Mar 26, 2025 7:03 PM in response to Mollylawson

You just described a possible hardware failure that occurred just after a software update.


While this is unfortunate, it is not uncommon.

However, only an Apple Genius can review the cause and provide a complete solution.


Therefore, I recommend service.


Service Checklist:



Click ▶︎ Start a Repair Request.



Need more help?



Click ▶︎ Check Repair Status. 🔧



Good luck! 👋🏼😉

Mar 26, 2025 7:22 PM in response to Mollylawson

"How do I fix disabled Face ID on my iPhone?: My Face ID has been disabled and I can’t seem to fix it- I have tried updating my phone to the most recent iOS and resetting my phone nothing has worked SOS"

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Troubleshooting Face ID:


Overview these two links:


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How do I fix disabled Face ID on my iPhone?

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