Iphone 11 keeps forwarding call despite call forwarding is off

Phone keeps forwarding calls despite call forwarding option is back to off and there is no number anymore.

I have restarted the phone, even rest to factory settings but the problem persists.

There is no call forwarding sign on the phone.

What else can I do?

Thks


iPhone 11, iOS 18

Posted on Mar 27, 2025 1:50 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2025 2:23 PM

Thank you for your reply and suggestion. I forgot to mention that I did the check with cellular carrier before posting my issue and they confirmed the result of all my previous checks: there was no call forward active and they could not do anything else.

The problem is now solved. I asked for apple assistance, they checked the phone and the only thing they could see was that the status of my battery was below 80%. After the battery was changed I activated and deactivated the call forward (done several times before without success), but this time it worked. Perhaps it was a coincidence or removing the battery somehow helped or……, but issue is solved and I am now 100% happy, like the capacity of my new battery. ;-)


3 replies
Question marked as Top-ranking reply

Apr 6, 2025 2:23 PM in response to BeppeIT

Thank you for your reply and suggestion. I forgot to mention that I did the check with cellular carrier before posting my issue and they confirmed the result of all my previous checks: there was no call forward active and they could not do anything else.

The problem is now solved. I asked for apple assistance, they checked the phone and the only thing they could see was that the status of my battery was below 80%. After the battery was changed I activated and deactivated the call forward (done several times before without success), but this time it worked. Perhaps it was a coincidence or removing the battery somehow helped or……, but issue is solved and I am now 100% happy, like the capacity of my new battery. ;-)


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Iphone 11 keeps forwarding call despite call forwarding is off

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