Problem with necessary backup before sending away for repair

My iPhone 13 won't connect to the internet and has to go away to be repaired, how can I backup all my private data?

iPhone 13, iOS 18

Posted on Mar 29, 2025 11:38 AM

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2 replies

Mar 30, 2025 5:45 PM in response to Bob Timmons

Thanks Bob for your reply & by pure fluke came up with what you suggested & connected it to my MacBook. Now my problem is that I can't empty the phone to send for repair. It won't led me turn off "Find My" as it won't connect to the net, exactly the same when I want to disconnect it from iCloud. I bought a little cheap phone just for basic calls if main phone is away or not working and was hugely relieved when it arrived. Now I just don't know what to do next as my iPhone still contains everything that was on it & I don't want to send it away like that. Bob, I would be very grateful if you or anyone else have any further words of wisdom to prevent the phone from hitting the wall, I've been trying everything on Youtube & more for almost a fortnight now so feeling rather frustrated by it all. Thank you in advance to anyone who takes time to post suggestions 😎

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Problem with necessary backup before sending away for repair

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