Unable to download free apps in App Store on iPhone

trying to download an app, and it won’t let me. a pop up that asks for verification & a payment method pops up, i enter it, but it doesn’t work. it’s an endless loop and idk what to do… there’s nothing wrong with my card on file either. i tried adding one of my credit cards but that also did not work.


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iPhone 15 Plus, iOS 18

Posted on Mar 30, 2025 1:48 PM

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Mar 30, 2025 2:24 PM in response to aintgotntltc

Check the reasons here for when you may have a problem adding a payment method. It may be due to the region of the device set for the App Store, which must be the same as the region on the card or there is a discrepancy in the name or billing information.

Add a payment method to your Apple Account - Apple Support

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Unable to download free apps in App Store on iPhone

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