How do I fix pairing issue with HyperGear Sound Cube on iMac?

All of a sudden my hypergear soundcube will not pair with my imac desktop MOS Catalina as it has been doing for many weeks. What do I do?


[Re-Titled by Moderator]

iMac 21.5″, macOS 10.15

Posted on Mar 30, 2025 2:34 PM

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Question marked as Top-ranking reply

Posted on Mar 30, 2025 4:30 PM

... and what have you tried, so far yourself, to resolve this so that we don't offer potential solutions that may not have already worked for you?


For example, have you tried:

  • Forgetting & re-pairing the Sound Cube?
  • Resetting Bluetooth on your Mac?
    • Hold Shift + Option, then click the Bluetooth icon in the menu bar.
    • Choose "Reset the Bluetooth module" (which should be available in Catalina).
    • Then restart your Mac.
  • Clearing the Mac's Bluetooth PLIST cache?
    • Open Finder > Go > Go to Folder.
    • Type: ~/Library/Preferences/ and hit Enter.
    • Find and delete the file: com.apple.Bluetooth.plist
    • Restart your Mac.

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Question marked as Top-ranking reply

Mar 30, 2025 4:30 PM in response to designer_02

... and what have you tried, so far yourself, to resolve this so that we don't offer potential solutions that may not have already worked for you?


For example, have you tried:

  • Forgetting & re-pairing the Sound Cube?
  • Resetting Bluetooth on your Mac?
    • Hold Shift + Option, then click the Bluetooth icon in the menu bar.
    • Choose "Reset the Bluetooth module" (which should be available in Catalina).
    • Then restart your Mac.
  • Clearing the Mac's Bluetooth PLIST cache?
    • Open Finder > Go > Go to Folder.
    • Type: ~/Library/Preferences/ and hit Enter.
    • Find and delete the file: com.apple.Bluetooth.plist
    • Restart your Mac.

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How do I fix pairing issue with HyperGear Sound Cube on iMac?

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