Why are my settings and personal information changing?

My settings are constantly changing; my personal information in business communications is being changed. I can’t even use my apps many times, even the Apple Support app.I have been working with Apple Support, but their help is limited in scope. How can I break away from the hacker, so to speak?


[Re-Titled by Moderator]

Posted on Mar 31, 2025 8:29 AM

Reply
1 reply
Sort By: 

Mar 31, 2025 8:35 AM in response to J_Cricket

  • Is your device being managed with a Profile at Settings > General > VPN & Device Management?
  • Do you have other devices that are logged into your account when you go to Settings > [name on top], and scroll down to see the devices on your account?
  • What Settings are being changed?
  • What Personal information in "Business Communications" is being changed?
  • What happens when you attempt to use an app that does not work?


Provide screenshots if you wish to help visualize what you are seeing.

Reply

Why are my settings and personal information changing?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.