sequoia 15.3.2 broke my magic mouse

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Level 1

24 points

sequoia 15.3.2 broke my magic mouse

Ever since reluctantly upgrading my OS (only because Microsoft Office removed all of its software from my mac) my magic mouse and bluetooth keyboard fail to work properly. In fact all typographical errors will be due to the keyboard keys missing strikes, adding multiple letters, or randomly adding spaces. The magic mouse might work for hours without a problem and then suddenly act as if someone has remote access to my computer and is dragging it in different directions. There is no solution other than using the trackpad on my laptop (inconvenient). Wired mice do not work. C'mon Apple. Time's up.

[Edited by Moderator]

MacBook Pro 16″, macOS 15.3

Posted on Mar 31, 2025 12:06 PM

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Answer 1

Mar 31, 2025 3:53 PM in response to LouTheCat1

To be proactive you can file a bug report / submit your Apple Feedback here: Product Feedback - Apple

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple Support - Apple Support

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Answer 2

LouTheCat1 Author

Level 1

24 points

Apr 14, 2025 4:57 AM in response to leroydouglas

It’s no secret to Apple this problem exists. If at this point after so many posts they really need a bug report then they have serious problems. And a lack of proactive behavior on my part is not one of them. And…. Here we all are, with no fix. Work is impacted everyday.

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Answer 3

LouTheCat1 Author

Level 1

24 points

Apr 15, 2025 8:13 AM in response to LouTheCat1

Updating to say 2 hours of my morning was hijacked by the Magic Mouse behaving erratically. I have to mirror my laptop to my monitor and use the trackpad while holding the laptop on my lap. Totally ridiculous Apple that you still have yet to resolve this bug. I literally cannot depend on my mouse or keyboard to be fully functional on an hour-by-hour basis. I'm going to ask my IT department if we can un-install Sequoia and revert.

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