Update MacOS Sequoia 15.3.1->15.4. is not accepting password...

I tried to restart it several times as well.

The device is under kid's 12y old Apple ID.

I know all passwords and account names for his and my parents AppleID on this MacBook Pro...

Nothing is matching / has been accepted by the MacOS for the update..

Any idea how to pls?

Thanks a lot,.

R.


MacBook Pro (M1, 2020)

Posted on Apr 1, 2025 10:55 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2025 1:12 PM

rhosek wrote:

I tried to restart it several times as well.
The device is under kid's 12y old Apple ID.
I know all passwords and account names for his and my parents AppleID on this MacBook Pro...
Nothing is matching / has been accepted by the MacOS for the update..
Any idea how to pls?
Thanks a lot,.
R.


try changing the psswd for the account and compare your results



Reset your Mac login password - Apple Support

Mac User Guide - Apple Support


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190




AppleID is different if that is your issue...


your AppleID

If you forgot your Apple Account password - Apple Support



One account for everything Apple - verify what devices are associated with your ID /Apple Account

https://appleid.apple.com





2 replies
Question marked as Top-ranking reply

Apr 1, 2025 1:12 PM in response to rhosek

rhosek wrote:

I tried to restart it several times as well.
The device is under kid's 12y old Apple ID.
I know all passwords and account names for his and my parents AppleID on this MacBook Pro...
Nothing is matching / has been accepted by the MacOS for the update..
Any idea how to pls?
Thanks a lot,.
R.


try changing the psswd for the account and compare your results



Reset your Mac login password - Apple Support

Mac User Guide - Apple Support


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190




AppleID is different if that is your issue...


your AppleID

If you forgot your Apple Account password - Apple Support



One account for everything Apple - verify what devices are associated with your ID /Apple Account

https://appleid.apple.com





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Update MacOS Sequoia 15.3.1->15.4. is not accepting password...

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