Possible vulnerability. Bypassing both 2FA and device list

Recently someone was able to make a purchase with my Apple account.

I had 2FA active and it was not triggered. Additionally, the rouge device did not show up in my device list and when I contacted support and they showed the purchase was made on an iPhone 8. (I have NEVER owned and iPhone .)


This person somehow bypassed both 2FA AND the device list.

No idea how they did it, but this seems like a serious security breach and should be looked into.

iPad Pro, iPadOS 17

Posted on Apr 1, 2025 2:16 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2025 6:17 PM

The only payment method was PayPal account? If so, that account was compromised. Your Apple Account is fine, as is Apple Pay, and your Apple Wallet. They do this by hacking the account or Social engineering, add their email and phone number to the PayPal account. PayPal would have just sent an email stating that new information was added. This type of email is easily overlooked and does not involve 2FA. Just adding email and phone number avoids almost all PayPal security, but grants access to your payment methods. A common method used by scammers is a fake ad or email that just tries to confirm your PayPal email. Your phone can be obtained from multiple sources

23 replies

Apr 1, 2025 9:19 PM in response to Punisher2006

Punisher2006 wrote:
Possiblly in the way that this forum shows responses. They don't seem to be in a particular order on my end and don't seem to always be parsed under which post I replied to.

Just to help with the sort order, under the original post on the right site, it is usually best to Sort By: Newest, so you get a chronological order of posts with the newest on top.

Apr 1, 2025 9:27 PM in response to Mac Jim ID

Mac Jim ID wrote:


Punisher2006 wrote:
Possiblly in the way that this forum shows responses. They don't seem to be in a particular order on my end and don't seem to always be parsed under which post I replied to.
Just to help with the sort order, under the original post on the right site, it is usually best to Sort By: Newest, so you get a chronological order of posts with the newest on top.

Crap! I completly missed that! That is much better, thanks!

Apr 2, 2025 9:10 AM in response to Punisher2006

Final answer from security report.



We’re unable to identify a security issue in your report.
We reviewed your report and were unable to identify a security issue. If you have new information that you didn’t include in your report, providing it now may allow us to review your report further.


ME: The security iss ue is that someone was able to bypass Apple's 2-factor authentication AND the security of the device list. Nobody should be able to use your account without going through the 2FA or leaving a trail. That is the security issue/breach.


Apr 2, 2025 9:30 AM in response to Punisher2006

You don’t understand how your PayPal account interacts with your Apple Account. You don’t understand what merchant tokens are. You don’t understand how tokens for your PayPal account work. You don’t understand how you bypassed 2FA when you added your PayPal account to your Apple Account.


On a separate but necessary level of understanding is What Apple Pay is and how it’s not your Apple Account. You don’t understand the difference between the Wallet app and your Apple Account and how they do not connect.


I could go on and on but I don’t see the point. You’re convinced you’re right, despite your lack of understanding about payment systems and security surrounding them.


There is a reason your report is being rejected. It’s all the reasons I stated above and more. Sorry to be blunt.

Apr 2, 2025 4:05 PM in response to Jeff Donald

Jeff Donald wrote:

You don’t understand how your PayPal account interacts with your Apple Account. You don’t understand what merchant tokens are. You don’t understand how tokens for your PayPal account work. You don’t understand how you bypassed 2FA when you added your PayPal account to your Apple Account.

On a separate but necessary level of understanding is What Apple Pay is and how it’s not your Apple Account. You don’t understand the difference between the Wallet app and your Apple Account and how they do not connect.

I could go on and on but I don’t see the point. You’re convinced you’re right, despite your lack of understanding about payment systems and security surrounding them.

There is a reason your report is being rejected. It’s all the reasons I stated above and more. Sorry to be blunt.

Please explain it like I'm 5. I have some brain damage so that may be preventing me from understanding what your trying to say.

Explain how the items show up on my Apple Account.

I understand that when I added PayPal to my payment methods I had to use 2FA to add them.

I understand that any purchases after that from my Apple Account "byass" the PayPal 2FA where it's not asked for again when purchasing from my Apple Account.

I don't understand what the signifiicant diifference is when I say my Apple Account and Apple Pay or the Wallet. Is it just symantics?They seem to all be connected.

I don't use Apple Pay anywhere unless it's already on my iPad. I have never installed it anywherw else. I'm not even sure it's possible to install it on an Android phone which is what I have.

I don't understand how someone used my Apple ID/Account/whatever you want to call it without activating the 2FA that is setup for my Apple Account. If I gave you my Apple password and you tried to login wouldn't part of the process by that 2FA kicks in BEFORE you could actually access ANYTHING in my account, including my payment methods? If I don't either click allow on my iPad or send you the code I received via text, shouldn't you be unable to login fully?

It is a fact that someone added my Apple account on their own iPhone 8. The rep confirmed it and having the purchased items show up as purchases in my account and on the report an issue site confirms it.


I'm not trying to be argumentative for the record. I'm truly trying to understand hat happened and how.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Possible vulnerability. Bypassing both 2FA and device list

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.