How to resolve 'Contact iTunes support' error when downloading apps from the App Store?

It basically doesn’t let me download apps at all and I don’t think Apple is even taking anyone seriously it keeps saying “contact iTunes support to complete this transaction “



[Re-Titled by Moderator]

iPhone 8 Plus, iOS 16

Posted on Apr 2, 2025 3:38 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2025 5:20 AM

I assure Apple is taking you seriously and actually telling you how to fix this. Here are instructions.


To contact iTunes Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community


1 reply
Question marked as Top-ranking reply

Apr 2, 2025 5:20 AM in response to Wangwangnga

I assure Apple is taking you seriously and actually telling you how to fix this. Here are instructions.


To contact iTunes Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to resolve 'Contact iTunes support' error when downloading apps from the App Store?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.