How can I stop 'com.wacom.DatastoreMgr quit unexpectedly' pop-ups on new MacBook Air M4?

A pop up keeps opening on my new macbook air M4, "com.wacom.DatastoreMgr quit unexpectedly." When I click OK another similar pop up keeps opening and opening. Anyone know how to get rid of this? I haven't downloaded anything new on this laptop after I forwarded my old laptop's information to this one through the cloud. Thanks!


[Re-Titled by Moderator]

MacBook Air 13″, macOS 15.3

Posted on Apr 4, 2025 8:54 AM

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Question marked as Top-ranking reply

Posted on Apr 7, 2025 2:42 AM

To resolve this issue, consider the following steps:


Enable Wacom Components in Login Items:


Navigate to System Settings > General > Login Items.​

Under the "Allow in the Background" section, ensure that all Wacom-related items are enabled.

This ensures that essential Wacom services run correctly in the background. ​


Manually Uninstall and Reinstall the Wacom Driver:


Disconnect your Wacom tablet from the computer.​

Open the Applications folder, then the Wacom Tablet folder, and run the Wacom Tablet Utility.​

In the utility, click Uninstall under "Tablet Software".​

After uninstallation, restart your Mac.​

Download the latest driver compatible with your tablet from Wacom's official website.​

Install the new driver, then reconnect your Wacom tablet. ​


Adjust Privacy & Security Settings:


Go to System Settings > Privacy & Security.​

Ensure that Wacom-related applications have the necessary permissions, especially under Input Monitoring and Accessibility. This allows the Wacom software to function properly. ​


Check for Software Conflicts:


If you use system optimization tools like CleanMyMac, they might disable essential Wacom launch agents. Open CleanMyMac, navigate to Optimization > Launch Agents, and ensure that Wacom-related agents are enabled.

By systematically following these steps, you should be able to resolve the unexpected pop-ups related to "com.wacom.DatastoreMgr" on your MacBook Air M4. If the issue persists, consider reaching out to Wacom Support for further assistance.​

1 reply
Question marked as Top-ranking reply

Apr 7, 2025 2:42 AM in response to joodess

To resolve this issue, consider the following steps:


Enable Wacom Components in Login Items:


Navigate to System Settings > General > Login Items.​

Under the "Allow in the Background" section, ensure that all Wacom-related items are enabled.

This ensures that essential Wacom services run correctly in the background. ​


Manually Uninstall and Reinstall the Wacom Driver:


Disconnect your Wacom tablet from the computer.​

Open the Applications folder, then the Wacom Tablet folder, and run the Wacom Tablet Utility.​

In the utility, click Uninstall under "Tablet Software".​

After uninstallation, restart your Mac.​

Download the latest driver compatible with your tablet from Wacom's official website.​

Install the new driver, then reconnect your Wacom tablet. ​


Adjust Privacy & Security Settings:


Go to System Settings > Privacy & Security.​

Ensure that Wacom-related applications have the necessary permissions, especially under Input Monitoring and Accessibility. This allows the Wacom software to function properly. ​


Check for Software Conflicts:


If you use system optimization tools like CleanMyMac, they might disable essential Wacom launch agents. Open CleanMyMac, navigate to Optimization > Launch Agents, and ensure that Wacom-related agents are enabled.

By systematically following these steps, you should be able to resolve the unexpected pop-ups related to "com.wacom.DatastoreMgr" on your MacBook Air M4. If the issue persists, consider reaching out to Wacom Support for further assistance.​

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How can I stop 'com.wacom.DatastoreMgr quit unexpectedly' pop-ups on new MacBook Air M4?

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