I installed the Epsom recommended firmware update. Immediately after, the printer wouldn't print using my generic ink cartridges, saying it couldn't read them.
I bought some Epsom printer cartridges and still it won't read them.
How do I disable the Epsom Firmware Update?
Thanks,
Donna
[Re-Titled by Moderator]
MacBook Pro 15″, macOS 13.7
missbit wrote:
WF 2850.
I’ve looked online at the Epson site and there are no software downloads.
Thanks for that — the Epson WF-2850 is notorious for firmware updates that block third-party (non-Epson) cartridges.
Unfortunately, with the Epson WF-2850, once you install a firmware update, you can't disable or roll it back through Epson's official software or settings. These updates often specifically target the use of third-party ink cartridges — even some older Epson-branded ones may stop working.
Since even your Epson-brand cartridges aren’t working, it may be worth contacting Epson directly. If the firmware update caused the issue, they may offer a replacement or repair — especially if it’s recent.
Try here:- https://www.epson.co.uk/en_GB/support
missbit wrote:
WF 2850.
I’ve looked online at the Epson site and there are no software downloads.
Thanks for that — the Epson WF-2850 is notorious for firmware updates that block third-party (non-Epson) cartridges.
Unfortunately, with the Epson WF-2850, once you install a firmware update, you can't disable or roll it back through Epson's official software or settings. These updates often specifically target the use of third-party ink cartridges — even some older Epson-branded ones may stop working.
Since even your Epson-brand cartridges aren’t working, it may be worth contacting Epson directly. If the firmware update caused the issue, they may offer a replacement or repair — especially if it’s recent.
Try here:- https://www.epson.co.uk/en_GB/support
the printer wouldn't print using my generic ink cartridges, saying it couldn't read them.
Some printer companies may block generics cartridges. You probably need to chat with Epson support, or try a different brand of generic.
I doubt there is away to undo a firmware update.:(
Allan Jones wrote:
the printer wouldn't print using my generic ink cartridges, saying it couldn't read them.
Some printer companies may block generics cartridges. You probably need to chat with Epson support, or try a different brand of generic.
Agreed!
What is the Epson printer model involved, please?
WF 2850.
I’ve looked online at the Epson site and there are no software downloads.
How do I disable the Epson Firmware update on MacBook Pro?
