Malware Blocked pop-up won't go away

Question

Malware Blocked pop-up won't go away

I restarted my laptop earlier today for no reason other than I hadn't done so in a while, and I thought it would be good to do it every so often. Upon turning my laptop back on this evening, this pop-up (shown below) won't go away no matter how much I click off it.

I followed some steps that I found on this community page to screenshot these 3 folders and to post it here.

I found the folder that was in the pop-up in one of the folders, moved it to the trash, then emptied the trash. The problem still persists. I hope I didn't jump the gun there.

Please help.

MacBook Pro 16″, macOS 15.4

Posted on Apr 10, 2025 2:38 AM

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Answer 1

Top-ranking reply

John Galt

Level 10

155,258 points

Apr 10, 2025 12:52 PM in response to JMcCarthy1810

Next steps are to find the affected files and delete them. Look in the following locations:

/Applications

(the usual Applications folder)

/Library/PrivilegedHelperTools/

~/Library/Application Support/

Notice those two pathnames are different — they are the System Library and User Library, respectively. The files may also be named PT.updd or "Popcorn Time" for the app itself.

"Popcorn Time" is a bittorent client.

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Answer 2

John Galt

Level 10

155,258 points

Apr 10, 2025 6:58 AM in response to JMcCarthy1810

"CleanMyMac" must be removed as a fundamental prerequisite. Follow its uninstallation instructions to the letter. Confirm its complete and utter eradication from that Mac. Never install it, or anything like it, ever again. Be prepared to erase the Mac to recover from the effects of its use. Only then will you be in position to address the concern at hand.

Write back after those preliminary steps are complete.

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Answer 3

Apr 10, 2025 1:56 PM in response to Mac Jim ID

Thank you. I needed to restart my laptop afterwards. As soon as I did this, the pop-up stopped appearing.

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Answer 4

Mac Jim ID

Level 9

60,212 points

Apr 10, 2025 12:18 PM in response to JMcCarthy1810

Did you have the Popcorn Time app?

If so, that should also be removed from your Applications folder.

Did you restart after you removed the file?

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Answer 5

Apr 10, 2025 12:12 PM in response to John Galt

Thank you for your swift response.

I followed the steps by dragging it to the trash and then clicking 'delete immediately'. the pop-up is still showing up. What would the next step be from here?

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Answer 6

Apr 10, 2025 1:59 PM in response to John Galt

Thank you very much. Upon completing these steps and restarting my laptop, the issue was resolved. I can't thank you enough for this.

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Answer 7

John Galt

Level 10

155,258 points

Apr 10, 2025 2:31 PM in response to JMcCarthy1810

You're welcome. Thanks for the update.

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Malware Blocked pop-up won't go away

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