How do I restore missing files in the 'files' folder on iPhone?

Question

Level 1

4 points

How do I restore missing files in the 'files' folder on iPhone?

Hello! On my iPhone, all the files in the “files” folder have disappeared; the folders themselves are there, but there are no files! please restore them!

[Edited by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Apr 14, 2025 2:54 PM

Reply

Answer 1

Top-ranking reply

lobsterghost1

Community+ 2025

Level 10

184,231 points

Apr 14, 2025 3:07 PM in response to Artur_Mr

You're not speaking with Apple as this is a user to user only forum, but even if you were, Apple doesn't have your files. Things are encrypted on your phone or in iCloud. Apple can't access either location.

Open the Files App > Tap Browse and look for a Recently Deleted Folder and tap it. See if the files are there and restore them
If they aren't there, open the Settings > Tap your name at the top > Tap iCloud > Make sure the switch is turned on for Files there

Reply

How do I restore missing files in the 'files' folder on iPhone?

Similar questions