How can I remove an Activation Lock without the original receipt?

I bought two iPhone 13s in an electronics store in Qamishli, Syria. At first there was no problem with the phones and Apple accounts. The phones were closed for about two and a half months. Then the problem of apple account and activation lock appeared. I could not find the original Apple invoice. The receipt provided by my seller is not accepted for all kinds of reasons. what should I do?


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MacBook Pro 13″, macOS 15.4

Posted on Apr 15, 2025 6:48 AM

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Posted on Apr 15, 2025 6:52 AM

Return them for refund. They are totally, utterly, completely useless to you. Apple won't help you as you are not the original buyer and you don't have the documentation required for them to unlock them. We can't help you unlock them. You simply cannot unlock them. Return them.


Read this too --> The All Too Common SAD Reality of Buying … - Apple Community

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How can I remove an Activation Lock without the original receipt?

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