Home screen not responding on iPhone, but side button works

okay when i go to home screen and i touch the screen and doesn’t work but i have to touch the side button to turn it on


[Re-Titled by Moderator]

Posted on Apr 15, 2025 8:26 AM

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Posted on Apr 15, 2025 8:55 AM

First off, what iPhone model do you have? Tap to Wake is only supported on iPhone's with Face ID, so iPhone X and later. If your iPhone's model is supported, go to Settings > Accessibility > Touch > Tap to Wake > Turn on.


If that doesn't work, I suggest a Forced Restart.

Force restart iPhone - Apple Support


If the entire touch screen isn't working, and you have tried a Forced Restart, there is likely something wrong with your iPhone's screen digitizer that needs to be replaced at an Apple Store Genius Bar or an Apple Authorized Service Provider.

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Apr 15, 2025 8:55 AM in response to Cricket0123

First off, what iPhone model do you have? Tap to Wake is only supported on iPhone's with Face ID, so iPhone X and later. If your iPhone's model is supported, go to Settings > Accessibility > Touch > Tap to Wake > Turn on.


If that doesn't work, I suggest a Forced Restart.

Force restart iPhone - Apple Support


If the entire touch screen isn't working, and you have tried a Forced Restart, there is likely something wrong with your iPhone's screen digitizer that needs to be replaced at an Apple Store Genius Bar or an Apple Authorized Service Provider.

Genius Bar Reservation and Apple Support Options - Apple

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Home screen not responding on iPhone, but side button works

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