How to unlock MacBook when iCloud account is unable to reset password?

Hi I’m locked out of my MacBook and when I try to reset my password it tells me the supplied iCloud account is unable to unlock this volume

dies anyone know what this means and what I can do?

thank you



[Re-Titled by Moderator]

MacBook Air 13″, macOS 14.7

Posted on Apr 15, 2025 5:48 PM

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Question marked as Top-ranking reply

Posted on Apr 15, 2025 6:36 PM

The login password for your MacBook has nothing to do with your iCloud or Apple Account credentials.



If you forgot your Mac login password - Apple Support




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How to unlock MacBook when iCloud account is unable to reset password?

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