Recovering settings, mail, calendar, notes, Messages w/ passcode loss

Please See 04/17/2025 Notes of Apple Support for my account, associated with Apple Support’s 3+ hours today trying to help me Recover from loss of Pass Code RECOGNITION this morning as I unplugged my closed iPad Pro 11 inch 3rd Generation from its nightly power.

iPad Pro, iPadOS 18

Posted on Apr 17, 2025 8:32 PM

Similar questions

How to reset iPhone passcode without losing data? Hi, During time of stress or doing 20 tasks at the time, it has happened that out the blue, I forget my passcode, today it happened, I do remember the 6 digits, but don't recall the order, I did few attempts and guess what, none of them work. However the iphone make wait 15 minutes, then 1 hour, then 3 hours which is frustrating. The second option the Apple offers is to "erase", "delete", all my data, this means pictures, documents, text messages, etc, how convenient this can be for a customer. Now, I do pay for iCloud and supposed to be back up, but glitches happen and technology no always is 100% accurate. Apple should have another way to reset passcode, in order an user can access to their device without compromising their information, at the end of day, you pay $1000 for a cellphone and it seems that this process is a bit to obsolete. [Re-Titled by Moderator]
585 2
Ipad restore/ unavailable down time. Nice things. I lost/ forgot the passcode/ the previous account passcode was not properly erased on this iPad. After the Unavailable time reached 8 Hours I decided to do a restore. Having done the restore nothing has changed, next I will use the forgot passcode procedure I have read about. After leaving the iPad alone overnight, it still was unavailable for 8 hours. Is it necessary to keep the iPad on? If so, maybe there should be a message, 'Do not turn your iPad off', or 'Do not turn your iPad off if you want to use it sooner rather than later.' Alternatively, does powering off the iPad reset the timer for another 8 hours? yours silently weeping, dw
552 4
Data loss due to screen cracking Why do I have to lose my data just because my passcode malfunctioned? Is there a way to recover unbacked up data on my device? My phone fell and the screen cracked so it kept dialing itself until it was unavailable, I have a lot of photos/contacts/important memories on the phone that I had not backed up. Why do I have to lose them when I restore my phone? Why can't apple seek to confirm my identity and return back data on my phone rather than wipe out my entire data. Does anyone have experience with this and can help?
1628 8

2 replies

markwmsn

Level 6

16,715 points

Apr 17, 2025 9:38 PM in response to EWessler

We are just other users trying to help each other. We have no access to any notes that Apple Support staff may have taken with regard to your account. You need to contact staff again through whichever method you used before.

Apr 17, 2025 9:26 PM in response to EWessler

I have no idea what your asking…

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Recovering settings, mail, calendar, notes, Messages w/ passcode loss

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up